Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AI‑driven chatbots, and data‑rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Junior Ubuntu Software Engineer
Company: Canonical
Location: Anywhere
Posted Nov 09, 2025
Canonical is a leading provider of open source software and operating systems, with a focus on Ubuntu. The company is founder-led, profitable, and growing, with a global distributed team. They are hiring junior engineers to work on various aspects of Ubuntu, including development, packaging, automation, and distro engineering. Canonical offers a distributed work environment, personal learning and development budget, and opportunities to engage with the open source community.
Senior Director - Platform Product Management
Company: PagerDuty
Location: Canada
Posted Nov 09, 2025
PagerDuty is seeking a Senior Director of Platform Product Management to lead the company's transformation to fully automated operations. The role involves defining the platform strategy, evolving the roadmap, and guiding execution across development teams. The ideal candidate will bridge API-first platform principles with understanding the needs of application development teams and external developers.
Staff Software Engineer - Build Stability
Company: Gusto, Inc.
Location: Canada
Posted Nov 09, 2025
The role is for a Staff Software Engineer to shape the developer experience for hundreds of engineers at Gusto, focusing on improving the CI ecosystem's performance, scalability, and reliability. The team owns the Continuous Integration system, aiming to maximize engineering velocity and minimize friction in shipping. The ideal candidate has 10+ years of experience, systems thinking, and a track record of improving developer productivity through tooling and infrastructure enhancements.
Senior Fullstack Engineer (RoR/vue.js), Software Supply Chain Security: Authorization
Company: GitLab
Location: Netherlands,North America,UK
Posted Nov 09, 2025
The Senior Full Stack Engineer role at GitLab focuses on building critical authorization systems for the platform, impacting millions of users. The role involves architecting and implementing next-generation authorization infrastructure, collaborating with security and database teams, and solving complex performance challenges. The team works on a major authorization systems redesign to transform how authorization works across GitLab.
Principal Product Manager - Developer Platform
Company: PagerDuty
Location: Canada
Posted Nov 09, 2025
PagerDuty is seeking a Principal Product Manager for their Developer Platform team. The role involves leading the transformation to automated operations, guiding API evolution, and partnering with AI and engineering teams. The ideal candidate will have experience in SaaS enterprise software, integration architecture, and API design, with strong communication and collaboration skills.
Software Engineer - DOM Core
Company: Mozilla
Location: Finland
Posted Nov 09, 2025
Mozilla Corporation, a nonprofit-backed technology company, has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, a privacy-minded web browser, and focus on diverse areas including AI, social media, and security. Mozilla is committed to making the internet better for people and is wholly owned by the nonprofit Mozilla Foundation.
SMB Customer Success Manager
Company: Newsela
Location: USA
Posted Nov 09, 2025
This job description highlights a Customer Success Manager role at Newsela with opportunities for impactful work, career growth, and comprehensive benefits. The position emphasizes influencing education, supporting diverse learning needs, and contributing to scalable solutions for K-12 classrooms. The company promotes work-life balance, professional development, and inclusive culture.
Software Engineer - DOM Core
Company: Mozilla
Location: UK
Posted Nov 09, 2025
Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, a privacy-minded web browser, and focus on diverse areas including AI, social media, and security. Mozilla is committed to making the internet better for people and is wholly owned by the nonprofit Mozilla Foundation.
Software Engineer - DOM Core
Company: Mozilla
Location: Poland
Posted Nov 09, 2025
Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, a privacy-minded web browser, and focus on diverse areas including AI, social media, and security. Mozilla is committed to making the internet better for people and is wholly owned by the nonprofit Mozilla Foundation.
Business Systems Architect - AI
Company: Figma
Location: USA
Posted Nov 09, 2025
Figma is seeking an experienced Business Systems Architect to lead the design, implementation, and governance of AI-powered internal systems across the organization. The role involves evaluating and activating AI capabilities in various applications, architecting an internal AI fabric, and defining architectural standards for AI model integration and monitoring. The ideal candidate should have 10+ years of experience in enterprise systems architecture, deep understanding of SaaS application ecosystems, and strong experience with AI/ML systems integration and architecture design.
Technology Experience Domain Specialist - Studio Production
Company: Netflix
Location: USA
Posted Nov 09, 2025
The job description outlines a role as a Technology Experience Specialist at Netflix, focusing on support, domain expertise, and collaboration. It includes responsibilities, required skills, and compensation details.
User Risk Strategist
Company: Stripe
Location: USA
Posted Nov 09, 2025
Stripe's mission focuses on expanding internet GDP through innovative financial infrastructure. The role offers significant impact by addressing user compliance, minimizing risk, and driving global economic growth while collaborating with executives and strategic partners.