Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AI‑driven chatbots, and data‑rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Data Analyst - Operations
Company: Reserv
Location: USA
Posted Nov 09, 2025
Reserv, an insurtech startup leveraging AI and automation, seeks a data analyst with 3+ years of experience to drive growth and innovation. The role offers competitive benefits, flexible work arrangements, and opportunities to shape a leading TPA platform.
Manager of Specialist Solutions Architecture - Payments
Company: Stripe
Location: USA
Posted Nov 09, 2025
Stripe is a financial infrastructure platform for businesses, with a mission to increase the GDP of the internet. The company is seeking a Manager for the Payments Specialist Solutions Architecture team to lead a high-performing team of architects dedicated to Stripe's core payment products. The role involves mentoring, recruiting, developing metrics-driven processes, partnering with sales leadership, and serving as a key advisor to product and engineering teams.
Senior Site Reliability Engineer
Company: MariaDB plc
Location: Dominican Republic
Posted Nov 09, 2025
MariaDB is a widely used database platform powering applications for companies of all sizes, including 75% of the Fortune 500. The company is building a web-based management tool to help customers configure and manage enterprise MariaDB configurations. The role involves designing, implementing, and evolving large-scale cloud-native infrastructure, leading reliability and scalability initiatives, and collaborating with software and platform teams.
Claims Audit Manager
Company: Gravie
Location: USA
Posted Nov 09, 2025
Gravie seeks a Claims Audit Manager to enhance healthcare processes, offering competitive salaries and unique benefits like flexible PTO, alternative medicine coverage, and a mission-driven work environment. The role involves improving claims accuracy, collaborating cross-functionally, and contributing to transformative health solutions.
Senior Product Designer II - Data Visualization
Company: HubSpot
Location: USA
Posted Nov 09, 2025
The role of Senior Product Designer II at HubSpot focuses on data visualization, with responsibilities including developing a unified Data Visualization Design System, shaping data narratives, championing clarity and accessibility, fostering collaboration, delivering actionable insights, and measuring impact. The company seeks experienced designers with expertise in information design, data visualization principles, and modern design tools.
Lead Services Consultant
Company: HubSpot
Location: Australia
Posted Nov 09, 2025
The role of Lead Services Consultant at HubSpot involves guiding customers through the process of determining the right implementation and service strategy to support their success. The ideal candidate should have strong communication skills, a passion for solving challenging problems, and a consultative approach to problem solving. The role offers benefits such as flexible work options, stock units, world-class training, and a focus on HubSpot's HEART core values.
Senior Software Engineer - ICHRA
Company: Gravie
Location: USA
Posted Nov 09, 2025
Gravie is a company that aims to improve healthcare purchasing and access through innovative consumer-centric health benefit solutions. They are seeking a Senior Software Engineer to join their team and work on critical payment and financial systems within the healthcare domain. The role involves designing, developing, and optimizing robust, secure, and scalable solutions while collaborating with various teams and adhering to industry regulations.
Machine Learning Engineering Manager - MLOps/AI Platform
Company: Canva
Location: UK
Posted Nov 09, 2025
The job description is for an engineering manager role at Canva's AI Platform Group, which supports AI innovation across the company. The role involves partnering with AI research leadership, coordinating with platform capability teams, owning large cross-team initiatives, coaching a team of engineers, and championing a culture of knowledge sharing. The ideal candidate should have a history of technical people leadership, experience in platform engineering, and excellent problem-solving skills.
Developer Advocate - Community
Company: Datadog
Location: USA
Posted Nov 09, 2025
The text describes a role for a software developer with experience in community relations to help build Datadog's reputation as a leader in DevOps, monitoring, observability, and security. The role involves creating content, engaging with the community, working with ambassadors, speaking at events, designing initiatives, partnering with product teams, and interfacing with open source communities.
Customer Experience Specialist
Company: Reserv
Location: UK
Posted Nov 09, 2025
Reserv is an insurtech company that uses AI and automation to improve claims efficiency. They are seeking a detail-oriented Customer Experience Specialist to join their team and handle customer claims, administrative tasks, and communication with adjusters. The role requires 2+ years of experience in customer support or claims, strong communication skills, and proficiency with Google Workspace and internal systems.
Senior Software Engineer - Backend Platform (Datalake)
Company: Consensys
Location: USA
Posted Nov 09, 2025
Consensys is a leading blockchain and web3 software company founded by Joe Lubin, CEO of Consensys and CoFounder of Ethereum. The company has been at the forefront of innovation since 2014, pioneering technological developments within the web3 ecosystem. Consensys offers a suite of products including MetaMask, Infura, Linea, Diligence, and the NFT toolkit Phosphor, which have become trusted collaborators for users, creators, and developers. The company's mission is to unlock the collaborative power of communities by making the decentralized web universally easy to access, use, and build on.
Mid/Senior QA Engineer - Jumper
Company: LI.FI
Location: EMEA
Posted Nov 09, 2025
Jumper is a crypto exchange powered by LIFI, offering a multichain DeFi experience. They have an agile team and over 150k active users. They are looking for a MidSenior QA Engineer to improve quality across their product.