Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AI‑driven chatbots, and data‑rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Head of Global Equity Management
Company: Stripe
Location: USA
Posted Nov 08, 2025
Stripe is a financial infrastructure platform that helps businesses accept payments and grow revenue. The Total Rewards team ensures equitable compensation for employees. The company seeks an exceptional leader to define the vision and guide global equity programs into their next phase, focusing on long-term scalability and global growth.
PPC Manager
Company: Talent Hackers
Location: Remote
Posted Nov 08, 2025
The job posting is for a data-driven and creative Paid Ads Manager to lead paid ad campaigns across Meta and Google platforms. The role involves designing, implementing, and managing campaigns, performing keyword and audience research, monitoring budgets, analyzing performance data, and collaborating with the design team. The ideal candidate should have 3+ years of experience managing paid ads campaigns on Meta and Google, experience marketing for supplements or ecommerce products, intermediate-advanced skills in Google Sheets or Excel, 1+ years of experience with GoHighLevel or similar CRM tools, familiarity with ad targeting and segmentation techniques, strong written and verbal English communication skills, and the ability to work PST. Certifications in Meta Ads and/or Google Ads, creative skills in ad copywriting and basic design principles, and familiarity with Gmail and Slack for internal communications are a plus.
Business Development Representative - RethinkBH
Company: RethinkFirst
Location: Remote
Posted Nov 08, 2025
Rethink is seeking motivated individuals to join their sales team to support the growth of their behavioral health division. The role involves managing outbound lead flow, generating sales opportunities, collaborating with the sales team, and documenting customer records. The ideal candidate has experience in ABA, excellent communication skills, and a results-oriented mindset.
Senior Risk Strategist - Fraud
Company: Mercury
Location: USA
Posted Nov 08, 2025
Mercury is a financial technology company building a complete finance stack for startups. They are hiring a Senior Risk Strategist focused on fraud to shape their fraud strategy across multiple domains. The role involves data-driven analysis, strategic problem solving, and collaboration with various teams to design scalable risk solutions while balancing risk, compliance, and customer experience.
Senior Financial Analyst - Strategic Finance
Company: GitLab
Location: USA
Posted Nov 08, 2025
GitLab is hiring a Senior Financial Analyst for its Strategic Finance team. The role involves designing long-range financial models, developing forecasting methodologies, building business cases, analyzing product KPIs, forecasting ARR and customer counts, studying competitive landscape, and analyzing unit economics. The ideal candidate should have financial modeling skills, be a strategic thinker, self-starter, and thrive in ambiguity.
Principal Software Engineer
Company: Invisible Technologies
Location: Brazil
Posted Nov 08, 2025
The job posting is for a highly experienced Principal Software Engineer with over 20 years of low-level Linux systems expertise and at least 10 years of Python programming experience. The role involves designing, developing, and maintaining sophisticated workflow systems, creating isolated execution environments using containers, optimizing runtime environments, and developing APIs. The ideal candidate should have deep expertise in container technologies, workflow systems, event-driven architectures, API development, memory management, debugging complex systems, and creating runtime environments. The position offers a competitive salary ranging from $103,000 to $133,000 USD, depending on the location.
Graphic Designer – D2C Ecommerce
Company: Talent Hackers
Location: Remote
Posted Nov 08, 2025
This job posting outlines a Graphic Designer role focused on creating performance-driven visual assets across digital channels to support conversion goals and brand identity. Responsibilities include designing graphics for platforms like Amazon and Shopify, collaborating with cross-functional teams, and optimizing creatives based on data. The position requires 3+ years of experience with Adobe tools and conversion-driven design principles, while offering remote work flexibility and opportunities for growth.
Customer Success Engineer
Company: Hightouch
Location: USA
Posted Nov 08, 2025
The Customer Success Engineering role at Hightouch is a demanding position that requires strong organizational skills, technical understanding, and the ability to multitask. The role involves working directly with users to ensure they get the most value from the platform, collaborating with various teams across the organization, and providing broad exposure. The ideal candidate is hungry to learn, excited to collaborate, driven to deliver optimal customer experiences, and willing to wear many hats as the company grows.
Director of Regulatory Affairs
Company: OPIS s.r.l.
Location: Remote
Posted Nov 08, 2025
OPIS is seeking a Director of Regulatory Affairs to lead regulatory strategies for product development and approval across international markets. The role involves acting as a trusted advisor, managing relationships with regulatory authorities, overseeing meetings, reviewing key documents, supporting business development, and staying updated on global regulatory frameworks. OPIS offers a competitive salary and benefits package, and values growth, innovation, and customer success.
Customer Success Director (Gig Economy Vertical)
Company: First Advantage
Location: Remote
Posted Nov 08, 2025
First Advantage is a leading provider of mission-critical background screening solutions, fostering a global inclusive workforce. The Customer Success Director role focuses on the satisfaction, retention, and growth of key clients in the fast-moving Gig Economy space, requiring expertise in technology-driven solutions and risk mitigation.
Executive Assistant
Company: Talent Hackers
Location: Remote
Posted Nov 08, 2025
The role is for a highly organized, proactive, and detail-oriented Executive Assistant to manage critical administrative functions, including inbox and calendar management, meeting coordination, document preparation, and communication with stakeholders. The ideal candidate should have 3+ years of experience in an EA or Chief of Staff role, exceptional communication skills, project management experience, and proficiency in tools like Canva, Google Suite, Notion, Asana, Slack, and Zoom.
Senior Staff Software Engineer - Learning Content Experience
Company: Coursera
Location: USA
Posted Nov 08, 2025
The Learning Content Experience (LCE) team at Coursera is responsible for delivering all aspects of the content experience, including content ingestion, generation, authoring, and learner engagement. The Senior Staff Engineer role involves collaborating with technical and cross-functional leaders to set direction for a large engineering organization, building a deep understanding of product and business needs, and identifying opportunities for technology to further the mission. The role also involves working closely with individual teams to deliver on a broad roadmap, influencing technical decisions, and promoting sustainable architectural solutions.