Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
SAP FI CO Complex Project Manager
Company: IBM
Location: LISBOA, PT
Posted Dec 18, 2025
This text describes a senior consulting role at IBM with opportunities to work on innovative projects, lead complex engagements, and contribute to business growth. It emphasizes collaboration, technical expertise, and leadership in SAP implementations while highlighting the impact of the role on clients and IBM's services revenue.
Application Developer-Microsoft .NET Stack
Company: IBM
Location: Hyderabad, IN
Posted Dec 18, 2025
IBM Consulting offers a Software Developer role focusing on hybrid cloud and AI solutions, emphasizing collaboration, innovation, and professional growth with strong technical requirements.
Managing Consultant - Cyber Threat Management Consultant
Company: IBM
Location: Riyadh, SA
Posted Dec 18, 2025
The text describes a Senior Managing Security Consultant role focusing on cyber security solutions, client relationship management, and technical expertise. It outlines responsibilities such as threat analysis, solution development, and team leadership, along with required qualifications in security operations and certifications.
Application Developer - Senior ReactJS
Company: IBM
Location: Giza, EG
Posted Dec 18, 2025
This job posting seeks a Senior Front End Developer with React expertise to collaborate on project delivery, mentorship, and AI initiatives in Egypt. Responsibilities include frontend development, cross-functional teamwork, and adherence to best practices. Requirements include a bachelor's degree, 4+ years of React experience, and strong communication skills.
IBM Internship Application Developer-Microsoft.Net
Company: IBM
Location: Bucharest, RO
Posted Dec 18, 2025
The text promotes IBM Consulting's career opportunities, emphasizing collaboration, innovation, and growth in hybrid cloud and AI projects with global client partnerships. It highlights technical expertise, cross-cultural teamwork, and professional development in a supportive environment.
Application Developer-ServiceNow
Company: IBM
Location: Pune, IN
Posted Dec 18, 2025
IBM Consulting promotes career growth through collaborative client relationships, innovation in hybrid cloud and AI solutions, and a supportive culture focused on skill development and impactful results.
Application Developer-SAP UX
Company: IBM
Location: BANGALORE, IN
Posted Dec 18, 2025
The text promotes IBM Consulting's career opportunities, emphasizing collaboration, innovation, and growth. It highlights roles in hybrid cloud and AI development, long-term client relationships, and professional development. Required skills include SAP UX, BTP services, and programming expertise, with a focus on delivering impactful solutions.
DELIVERY MANAGER-TALENT DEVELOPMENT OPTIMIZATION PROCESSES
Company: IBM
Location: BANGALORE, IN
Posted Dec 18, 2025
This job description highlights a career in IBM Consulting focused on digital transformation, hybrid cloud, and AI initiatives. The role involves managing employee benefits, compensation processes, and ensuring compliance with policies. It emphasizes collaboration, career growth, and working with global clients through strategic partnerships and technology platforms.
Product Manager
Company: IBM
Location: BANGALORE, IN
Posted Dec 18, 2025
This text describes a Senior Product Manager AI role at IBM Software, focusing on driving AI-driven capabilities for enterprise solutions. It highlights innovation, global collaboration, and impactful work in shaping AI integration platforms with strong emphasis on governance and scalability.
Senior ODM Developer
Company: IBM
Location: Multiple Cities
Posted Dec 18, 2025
This text describes a job opening for an IBM ODM Developer role, outlining responsibilities such as designing taxonomies, collaborating with stakeholders, and developing decision services. It specifies required education (bachelor's degree), technical skills in Java and IBM ODM tools, and preferred qualifications like a master's degree and experience with Agile methodologies. The role emphasizes problem-solving, system integration, and working within IBM's technology ecosystem.
Supply Chain Sustainability Intern: 2026
Company: IBM
Location: RESEARCH TRIANGLE PARK, US
Posted Dec 18, 2025
This internship offers a unique opportunity to explore sustainability in global supply chains using IBM's technologies. Responsibilities include analyzing data, developing policies, and collaborating on cross-functional projects. Requirements include a bachelor's degree and experience with AI tools.
Pentration Tester
Company: IBM
Location: Pune, IN
Posted Dec 18, 2025
The role involves planning and executing penetration tests on systems and applications, requiring expertise in cybersecurity tools and OWASP vulnerabilities. IBM seeks candidates with a bachelor's degree and experience in manual and automated testing methods.