Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
SAP SCM Complex Project Manager
Company: IBM
Location: LISBOA, PT
Posted Dec 18, 2025
This role involves collaborating with global clients, managing complex projects, and driving growth through SAP expertise and leadership. It emphasizes career development, strategic partnerships, and impactful business outcomes.
Application Developer-Open Source
Company: IBM
Location: BANGALORE, IN
Posted Dec 18, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and opportunities for professional growth through Agile environments and technical expertise. It highlights required skills in SAP Hybris Commerce and Java, along with preferred soft skills in teamwork and creativity.
DevSecOps Specialist
Company: IBM
Location: BANGALORE, IN
Posted Dec 18, 2025
The role involves DevSecOps engineering with responsibilities in infrastructure setup, code lifecycle management, and security compliance. IBM Cloud emphasizes growth, innovation, and expertise in cloud technologies.
Package Specialist-SAP Cloud Integration
Company: IBM
Location: Coimbatore, IN
Posted Dec 18, 2025
IBM Consulting offers roles focused on hybrid cloud and AI projects, emphasizing collaboration, innovation, and career growth. The position requires technical expertise in SAP CPI, strong communication skills, and experience in configuration management and testing.
CX Consultant
Company: IBM
Location: Tokyo, JP
Posted Dec 18, 2025
IBM Consulting offers career opportunities focused on hybrid cloud and AI solutions, emphasizing innovation, collaboration, and long-term growth through strategic partnerships and robust technology.
Business Transformation Consultant-IoT & PLM
Company: IBM
Location: Taipei, TW
Posted Dec 18, 2025
This text promotes IBM Consulting as a career path emphasizing collaboration, innovation, and professional growth. It highlights opportunities to work with global clients on hybrid cloud and AI solutions, along with skills development and impactful projects. The role requires technical expertise and problem-solving abilities in a dynamic, supportive environment.
IBM Java Internship
Company: IBM
Location: TIMISOARA, RO
Posted Dec 18, 2025
The IBM Consulting internship offers growth opportunities, collaboration with industry experts, and a supportive environment for learning and innovation.
Infrastructure Specialist-System Administration
Company: IBM
Location: Pune, IN
Posted Dec 18, 2025
This job description outlines an Infrastructure Specialist role at IBM, requiring technical expertise in areas like SSL administration, MQ configuration, and cloud technologies. The position involves supporting infrastructure across industries and delivering solutions that meet client needs.
Package Consultant - SAP SCM SD
Company: IBM
Location: Multiple Cities
Posted Dec 18, 2025
The text describes a career in IBM Consulting focused on client collaboration, hybrid cloud/AI solutions, and innovation. It highlights opportunities for growth, technical expertise, and customer-centric problem-solving in global delivery centers.
SAP Full Stack Developer
Company: IBM
Location: Multiple Cities
Posted Dec 18, 2025
This text describes a SAP full stack developer role at IBM, emphasizing opportunities for innovation, collaboration with global clients, and career growth through technical expertise and digital transformation initiatives.
Package Consultant-SAP HANA Application Security
Company: IBM
Location: BANGALORE, IN
Posted Dec 18, 2025
The role involves working in IBM's delivery centers to deliver technical expertise and innovate with clients. Responsibilities include SAP security implementation, project leadership, and technical testing. Required skills include ECC 60 role build and SOD understanding.
Project manager, Technology Expert Labs
Company: IBM
Location: BUDAPEST, HU
Posted Dec 18, 2025
The text describes IBM's Technology Expert Labs, emphasizing their role in helping clients adopt and optimize IBM technology solutions globally. It highlights services like strategic planning, AI implementation, and cloud adoption, along with job responsibilities for Project Managers focused on delivering successful outcomes through teamwork and agile methodologies.