Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Microsoft Security Architect - Client Consulting
Company: cyclotron
Location: USA
Posted Dec 17, 2025
This job description outlines a Security Architect role with responsibilities in designing Microsoft security solutions, requiring expertise in Defender XDR, Sentinel, and cloud security. It emphasizes remote work, certifications like CISSP, and collaboration with clients. The position highlights technical leadership and security posture improvement.
Named Enterprise Account Executive
Company: Saviynt
Location: Sweden
Posted Dec 17, 2025
Saviynt, a leader in identity security, offers cloud solutions and seeks an Enterprise Account Executive in Sweden. The company emphasizes growth, a positive work environment, and equal opportunity employment.
Senior Staff Machine Learning Engineer - Ads Targeting and Retrieval
Company: Reddit
Location: USA
Posted Dec 17, 2025
This job posting seeks a Senior Staff Machine Learning Engineer to develop advanced targeting solutions, with responsibilities including ML model design, team collaboration, and mentorship. The role offers competitive compensation, benefits, and opportunities for growth.
Senior Manager, Strat Accounts - RoA
Company: Twilio
Location: Singapore
Posted Dec 17, 2025
This job posting seeks a Senior Manager for Twilios Strategic Accounts team in Asia-Pacific, requiring leadership experience in enterprise sales, cross-functional collaboration, and managing high-performing teams. The role involves growing key customer accounts and driving revenue targets, with benefits including remote work flexibility and competitive compensation.
Principal Presales Engineer
Company: Twilio
Location: Japan
Posted Dec 17, 2025
This job posting highlights a Principal Presales Engineer role at Twilio with responsibilities including technical presales support, customer engagement, and product demonstrations. The position requires expertise in CPaaS/SaaS/Telecom spaces, cloud platforms, and Mandarin fluency. It offers remote work from Japan with 35% travel, competitive pay, and benefits like healthcare and parental leave.
Site Reliability Engineering Manager
Company: Wikimedia Foundation
Location: USA
Posted Dec 17, 2025
The text describes a job opening for an Engineering Manager position at the Wikimedia Foundation, outlining responsibilities such as team management, technical leadership, and infrastructure support. It emphasizes skills in cloud computing, project management, and collaboration across distributed teams. The foundation highlights its mission to promote free knowledge and its commitment to diversity and inclusion in hiring.
Sr. Staff Software Engineer - Pay Group Engineering
Company: Gusto, Inc.
Location: USA
Posted Dec 17, 2025
This job description outlines a Software Engineer role at Gusto focusing on core platform development, payroll systems, and team collaboration. It details responsibilities, team structure, and qualifications, emphasizing experience with scalable systems and compliance.
Mergers and Acquisitions Architect - Client Consulting
Company: cyclotron
Location: Anywhere
Posted Dec 17, 2025
This job description outlines a Mergers and Acquisitions Architect role at Cyclotron, focusing on enterprise migrations to Microsoft ecosystem solutions. The position requires expertise in Exchange Online, Entra ID, and security tools, with emphasis on client collaboration and technical design. Cyclotron promotes diversity and offers a fully remote work environment.
Staff Software Engineer - Storage
Company: Reddit
Location: USA
Posted Dec 17, 2025
This job description outlines a software engineering role focused on storage systems, requiring expertise in distributed systems and collaboration with teams. It highlights responsibilities, qualifications, and benefits including healthcare, equity, and flexible work arrangements.
Named Enterprise Account Executive
Company: Saviynt
Location: Netherlands
Posted Dec 17, 2025
Saviynt promotes its AI-powered identity platform as a trusted solution for managing access and security, highlighting its leadership in identity security and opportunities for enterprise sales roles. The company emphasizes a positive work environment and growth prospects while outlining requirements for a regional sales executive position.
Senior Global Quality Systems Specialist
Company: Fortive
Location: China,Australia
Posted Dec 17, 2025
The text describes a quality management role requiring cross-functional collaboration, compliance with regulatory standards, audit execution, training development, and continuous improvement initiatives. It emphasizes leadership in quality systems, problem-solving, and communication skills while outlining educational and experiential qualifications.
Assigned Support Engineer (AMER)
Company: GitLab
Location: North America,Latin America
Posted Dec 17, 2025
This job description outlines the role of an Assigned Support Engineer at GitLab, emphasizing technical expertise, customer support, and collaboration with cross-functional teams. It details responsibilities such as troubleshooting, content creation, and teamwork, while also mentioning salary ranges and team structure.