Support And Enhance Jobs in Washington DC

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Looking for Support And Enhance jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Support And Enhance position in the Washington DC area.

Data Engineer (Databricks Experience)

Company: Infinitive

Location: Washington DC

Posted Jan 30, 2025

Infinitive, a data and AI consultancy, is seeking a Senior Data Engineer with expertise in Databricks, DevOps tools, and data modeling concepts. The role involves designing, implementing, and maintaining data infrastructure, ensuring scalability, reliability, and efficiency. Responsibilities include data engineering, DevOps integration, data modeling, performance optimization, data quality assurance, collaboration, documentation, training, and mentorship. Qualifications include a degree in Computer Science or related field, proven experience as a Data Engineer, proficiency in Databricks, Jenkins, Terraform, SQL, and programming languages like Python or Scala. Experience with cloud platforms and excellent problem-solving skills are also required.

Cyber Systems Operations

Company:

Location: Washington, UT

Posted Jan 30, 2025

Senior Linux Engineer (Flexible Hybrid)

Company: Fannie Mae

Location: Washington DC

Posted Jan 30, 2025

Fannie Mae is a company dedicated to making homeownership possible for millions. They offer an exciting, flexible work environment where employees can grow their careers and use technology to tackle housing challenges. The Cloud Infrastructure Technology Engineering Senior Associate role involves designing and developing moderately complex solutions for IT infrastructure environments, understanding end-to-end performance of IT platforms, drafting policies, and independently monitoring advanced performance metrics. The role requires 2+ years of system engineering experience in a large Linux environment, strong knowledge of AWS services, programming skills, and experience with infrastructure as code tools. Fannie Mae is an equal opportunity employer offering a comprehensive benefits package.

Cyber Intelligence Analyst

Company: Rapid7

Location: Washington DC

Posted Jan 30, 2025

Rapid7 is seeking a Threat Intelligence Analyst to join their Threat Command team. The role involves monitoring alerts, investigating threats, writing findings, researching new tools, assisting internal teams, and communicating with customer advisors. The ideal candidate should have 2+ years of cyber intelligence experience, proficiency in OSINT and HUMINT techniques, technical know-how in extracting threat data, business understanding of corporate security solutions, and excellent interpersonal skills. Rapid7 is a global leader in cybersecurity, committed to making security solutions easier to use and access.

Channel Account Manager – US

Company: BlueVoyant

Location: Washington DC

Posted Jan 30, 2025

BlueVoyant is seeking an experienced Channel Account Manager to build relationships with strategic partners, recruit new ones, and drive revenue growth. The ideal candidate should have a strong background in cybersecurity, business development, and partnership growth. They should be proficient with Salesforce.com and have excellent communication skills. The role involves working closely with sales leadership, marketing, and product teams to develop joint selling and demand generation activities. BlueVoyant is a cybersecurity company with a focus on active prevention and defense across organizations and supply chains.

Administrative Assistant - Level III

Company: Redhorse

Location: Washington DC

Posted Jan 30, 2025

Redhorse Corporation is currently hiring for a highly skilled Administrative Assistant Level III position. The role involves providing critical administrative and analytical support to the Facilities Services Directorate at Washington Headquarters Service. Key responsibilities include managing complex projects, analyzing data, ensuring smooth daily operations, and maintaining office calendars. The ideal candidate should have a Secret clearance, excellent communication skills, a Bachelor's degree, and 8 years of experience. Additional desired skills include data analysis software proficiency, experience with high-level government officials or military personnel, PWS environment experience, and project management skills.

Senior Customer Success Manager - Financial Services

Company: Qualtrics

Location: Washington DC

Posted Jan 30, 2025

Qualtrics is seeking a Senior Customer Success Leader for the Financial Services sector. The role involves leading a team of Technical Success Managers, driving business value, and ensuring top-tier customer management. The ideal candidate should have 8+ years of professional experience, 3-5 years of people leadership, and a proven track record in building scalable business operations. They should possess strong prioritization skills, data-driven decision-making abilities, and a passion for coaching and mentoring high-performing team members. The role offers opportunities for growth, a supportive environment, and a comprehensive benefits package.

Frequently Asked Questions

What are typical salary ranges for Support & Enhance roles by seniority?
Junior Support Specialists earn $55k–$75k annually, Mid‑level engineers $75k–$110k, Senior engineers $110k–$150k, and Lead or Manager positions range $150k–$200k.
What skills and certifications are required for these positions?
Core certifications include CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, and vendor‑specific credentials like Zendesk Support Administrator or ServiceNow Certified System Administrator. In‑house skills should cover incident management, networking basics, scripting (PowerShell or Bash), and strong communication.
Is remote work common in Support & Enhance roles?
Approximately 70% of listings are fully remote, 25% hybrid, and 5% on‑site. Roles involving field service or on‑premise hardware support may require occasional on‑site presence.
What career progression paths exist in this field?
Typical ladder: Support Specialist → Senior Support Specialist → Technical Support Engineer → Incident Manager → Support Manager → Director of Support → VP of Customer Success. Seeking roles labeled “Technical Support Engineer” or “Incident Manager” accelerates upward mobility.
What industry trends are shaping Support & Enhance today?
Key trends include AI‑driven chatbots for first‑line triage, automation of ticket routing, proactive monitoring via cloud‑native observability tools, integration with DevOps

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