Support And Enhance Jobs

1,889,115 open positions · Updated daily

Support & Enhance positions are in high demand as enterprises accelerate digital transformation, cloud migration, and cybersecurity initiatives. In 2023 alone, the tech support job market grew 18% year‑over‑year, with companies like Salesforce, Microsoft, and Zoom announcing new support teams for 2024.

Typical roles include Technical Support Specialist, IT Helpdesk Technician, Customer Success Manager, Incident Manager, and Field Service Technician. These professionals use tools such as Zendesk, ServiceNow, Jira Service Management, and Splunk to triage tickets, perform root‑cause analysis, maintain knowledge bases, and manage release coordination.

Salary transparency is crucial for Support & Enhance talent because it aligns expectations, reduces turnover, and allows candidates to benchmark against industry peers. When salaries are openly posted, companies see a 12% increase in offer acceptance rates for support specialists.

Package Consultant-Salesforce

Company: IBM

Location: BANGALORE, IN

Posted Dec 23, 2025

This text describes a career in IBM Consulting, emphasizing global client collaboration, innovation in hybrid cloud and AI, and the opportunity to drive technological adoption. It outlines role responsibilities, required skills, and the importance of consultative expertise to achieve business results.

Senior Product Manager

Company: IBM

Location: Multiple Cities

Posted Dec 23, 2025

This job description outlines a Senior Product Manager role requiring strategic leadership, technical expertise in data platforms, and cross-functional collaboration. It emphasizes experience with enterprise systems, financial modeling, and platform modernization while detailing responsibilities such as defining product vision and aligning teams.

Application Developer-Cloud FullStack

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 23, 2025

IBM Consulting offers career opportunities focused on client collaboration, cloud and AI innovation, and professional growth. The role involves developing cloud applications, working with senior teams, and leveraging DevOps tools to drive impactful solutions.

SMPO Services Sales Specialist

Company: IBM

Location: No City, CA

Posted Dec 23, 2025

The text describes a job role for an SMPO Services Sales Specialist, outlining responsibilities such as developing solution strategies, collaborating with cross-functional teams, and meeting sales targets. It lists required qualifications including education, sales experience, and technical expertise.

Data Engineer-Data Integration

Company: IBM

Location: Pune, IN

Posted Dec 23, 2025

This job description outlines a role at IBM Consulting's delivery centers focusing on technical expertise in data warehousing, cloud technologies, and programming skills. It lists required qualifications including a bachelor's degree and preferred master's degree, along with technical proficiencies in tools like Informatica and Unix scripting.

Infrastructure Specialist-AWS Platform

Company: IBM

Location: BANGALORE, IN

Posted Dec 23, 2025

This job description outlines an Associate Infrastructure Specialist role at IBM, focusing on technical expertise in cloud computing and infrastructure support across various industries. Responsibilities include defining technical architecture, system configuration, and mentoring, with requirements emphasizing AWS experience and cloud service provider knowledge.

【東京】AWSプロジェクトリーダー

Company: IBM

Location: Tokyo, JP

Posted Dec 23, 2025

This role involves leading AWS and IBM technology projects, fostering client collaboration, and driving innovation. It offers career growth and technical development opportunities through partnerships and advanced technologies.

Advanced AI Retrieval Research- MSC-PHD- Student Position- Research Lab

Company: IBM

Location: Multiple Cities

Posted Dec 23, 2025

This text promotes an IBM Research role focusing on AI agent retrieval innovations, emphasizing collaboration with senior researchers, technical expertise in AI/LLM systems, and opportunities for growth in cutting-edge technology development.

Package Consultant-SAP FIN CO

Company: IBM

Location: Multiple Cities

Posted Dec 23, 2025

This job description highlights IBM's focus on innovation, skill development, and collaborative problem-solving in a supportive work environment. It emphasizes opportunities for growth, technical expertise, and contributions to client success through advanced technology integration.

Industry Consultant-Industry.Banking

Company: IBM

Location: Pune, IN

Posted Dec 23, 2025

This job description outlines a role at IBM Consulting involving technical expertise in fraud management and enterprise solutions. Responsibilities include designing rules, coding, and testing platforms, with requirements of a bachelor's degree, 23 years of experience, and proficiency in Java and web technologies.

Application Developer-Cloud FullStack

Company: IBM

Location: BANGALORE, IN

Posted Dec 23, 2025

This role involves working with clients on hybrid cloud and AI projects, requiring expertise in software development, collaboration, and technical skills. The position emphasizes innovation, stakeholder engagement, and proficiency in technologies like GoLang, microservices, and cloud platforms.

Data Engineer-Data Integration

Company: IBM

Location: Pune, IN

Posted Dec 23, 2025

This job description outlines a Software Developer role at IBM involving data analysis, collaboration with teams, and technical expertise in data integration. Responsibilities include predictive modeling, enterprise search applications, and Agile teamwork. Required skills involve ETL processes and Ab Initio tools, with preferred qualifications including a Master's degree and strong communication abilities.

Frequently Asked Questions

What are typical salary ranges for Support & Enhance roles by seniority?
Junior Support Specialists earn $55k–$75k annually, Mid‑level engineers $75k–$110k, Senior engineers $110k–$150k, and Lead or Manager positions range $150k–$200k.
What skills and certifications are required for these positions?
Core certifications include CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, and vendor‑specific credentials like Zendesk Support Administrator or ServiceNow Certified System Administrator. In‑house skills should cover incident management, networking basics, scripting (PowerShell or Bash), and strong communication.
Is remote work common in Support & Enhance roles?
Approximately 70% of listings are fully remote, 25% hybrid, and 5% on‑site. Roles involving field service or on‑premise hardware support may require occasional on‑site presence.
What career progression paths exist in this field?
Typical ladder: Support Specialist → Senior Support Specialist → Technical Support Engineer → Incident Manager → Support Manager → Director of Support → VP of Customer Success. Seeking roles labeled “Technical Support Engineer” or “Incident Manager” accelerates upward mobility.
What industry trends are shaping Support & Enhance today?
Key trends include AI‑driven chatbots for first‑line triage, automation of ticket routing, proactive monitoring via cloud‑native observability tools, integration with DevOps

Related Pages