Support And Enhance Jobs

1,889,115 open positions · Updated daily

Support & Enhance positions are in high demand as enterprises accelerate digital transformation, cloud migration, and cybersecurity initiatives. In 2023 alone, the tech support job market grew 18% year‑over‑year, with companies like Salesforce, Microsoft, and Zoom announcing new support teams for 2024.

Typical roles include Technical Support Specialist, IT Helpdesk Technician, Customer Success Manager, Incident Manager, and Field Service Technician. These professionals use tools such as Zendesk, ServiceNow, Jira Service Management, and Splunk to triage tickets, perform root‑cause analysis, maintain knowledge bases, and manage release coordination.

Salary transparency is crucial for Support & Enhance talent because it aligns expectations, reduces turnover, and allows candidates to benchmark against industry peers. When salaries are openly posted, companies see a 12% increase in offer acceptance rates for support specialists.

SAP UI5/Fiori Developer

Company: IBM

Location: Giza, EG

Posted Dec 23, 2025

This job description outlines a role in SAP Fiori development requiring expertise in SAPUI5, OData services, and collaboration with cross-functional teams. It emphasizes technical skills, problem-solving abilities, and adaptability to work with global clients and emerging technologies.

Industry Consultant-Banking

Company: IBM

Location: Pune, IN

Posted Dec 23, 2025

This job description outlines a role at IBM Consulting involving technical expertise in innovation centers, responsibilities like designing rulesets and testing platforms, and requirements including 23 years of experience with NICE Actimize and Java technologies.

Application Developer-Cloud FullStack

Company: IBM

Location: Pune, IN

Posted Dec 23, 2025

This role involves software development, stakeholder collaboration, and driving innovation in hybrid cloud and AI projects for global clients. The position emphasizes technical expertise, continuous learning, and working with strategic partners to deliver impactful solutions.

Infrastructure Specialist-Azure DevOps

Company: IBM

Location: Mysore, IN

Posted Dec 23, 2025

This job description outlines a role at IBM Consulting's Client Innovation Centers, focusing on delivering technical expertise to public and private sector clients. The position requires a bachelor's degree, experience with DevOps tools like Kubernetes and Docker, and proficiency in Python. Preferred qualifications include a master's degree and knowledge of application security and distributed systems.

Package consultant Intern - Commerce Transformation

Company: IBM

Location: Islamabad, PK

Posted Dec 23, 2025

This text promotes a career in IBM Consulting, emphasizing collaboration, innovation, and growth opportunities. It outlines responsibilities involving digital experience design, Adobe tools, and teamwork, while highlighting required skills and preferred experiences in technology and customer journeys.

Visual Design

Company: IBM

Location: Multiple Cities

Posted Dec 23, 2025

This job description highlights a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration, innovation, and client impact. Responsibilities include designing user experiences, working with cross-functional teams, and leveraging AI technologies. The role offers growth opportunities and a supportive culture.

SAP Concur Project Manager - Testing and Cutover

Company: IBM

Location: Multiple Cities

Posted Dec 23, 2025

The text promotes IBM Consulting's career opportunities emphasizing long-term client relationships, innovation, and professional growth. It outlines a project manager role with responsibilities for testing strategies, cutover plans, and client collaboration, requiring strong leadership and technical expertise in SAP Concur implementations.

Consultor Senior SAP FICO (S/4HANA)

Company: IBM

Location: Multiple Cities

Posted Dec 23, 2025

This job description highlights IBM Consulting's focus on long-term client relationships, hybrid cloud and AI solutions, and collaborative innovation. It outlines responsibilities in finance consulting, technical expertise requirements, and career development opportunities within a supportive culture.

Application Developer-Cloud FullStack

Company: IBM

Location: Hyderabad, IN

Posted Dec 23, 2025

IBM Consulting offers roles in hybrid cloud and AI development with collaboration opportunities, growth, and technical expertise. Required skills include full-stack development and cloud environments. The role emphasizes innovation, stakeholder collaboration, and continuous learning.

AI Architect

Company: IBM

Location: New York, US

Posted Dec 23, 2025

The text describes a career in IBM Consulting emphasizing long-term client relationships, innovation in hybrid cloud and AI solutions, and professional growth opportunities. It outlines responsibilities like system design, data architecture leadership, and required expertise in cloud platforms, machine learning, and AI governance frameworks.

PROCESS DELIVERY SPECIALIST-PROCURE TO PAY

Company: IBM

Location: BANGALORE, IN

Posted Dec 23, 2025

This role involves collaborating with global clients to drive digital transformation using agile methods and AI. It emphasizes career growth, mentorship, and innovative problem-solving in a supportive environment.

Senior MM Consultant (5+ years of exp)

Company: IBM

Location: Giza, EG

Posted Dec 23, 2025

The text describes a career in IBM Consulting focused on long-term client relationships and collaboration with global clients. It highlights opportunities to work with industry visionaries, deliver high-quality SAP solutions, and drive innovation through hybrid cloud and AI initiatives. The role emphasizes strategic problem-solving, technical expertise, and professional growth across diverse industries.

Frequently Asked Questions

What are typical salary ranges for Support & Enhance roles by seniority?
Junior Support Specialists earn $55k–$75k annually, Mid‑level engineers $75k–$110k, Senior engineers $110k–$150k, and Lead or Manager positions range $150k–$200k.
What skills and certifications are required for these positions?
Core certifications include CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, and vendor‑specific credentials like Zendesk Support Administrator or ServiceNow Certified System Administrator. In‑house skills should cover incident management, networking basics, scripting (PowerShell or Bash), and strong communication.
Is remote work common in Support & Enhance roles?
Approximately 70% of listings are fully remote, 25% hybrid, and 5% on‑site. Roles involving field service or on‑premise hardware support may require occasional on‑site presence.
What career progression paths exist in this field?
Typical ladder: Support Specialist → Senior Support Specialist → Technical Support Engineer → Incident Manager → Support Manager → Director of Support → VP of Customer Success. Seeking roles labeled “Technical Support Engineer” or “Incident Manager” accelerates upward mobility.
What industry trends are shaping Support & Enhance today?
Key trends include AI‑driven chatbots for first‑line triage, automation of ticket routing, proactive monitoring via cloud‑native observability tools, integration with DevOps

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