Support And Enhance Jobs

1,889,115 open positions · Updated daily

Support & Enhance positions are in high demand as enterprises accelerate digital transformation, cloud migration, and cybersecurity initiatives. In 2023 alone, the tech support job market grew 18% year‑over‑year, with companies like Salesforce, Microsoft, and Zoom announcing new support teams for 2024.

Typical roles include Technical Support Specialist, IT Helpdesk Technician, Customer Success Manager, Incident Manager, and Field Service Technician. These professionals use tools such as Zendesk, ServiceNow, Jira Service Management, and Splunk to triage tickets, perform root‑cause analysis, maintain knowledge bases, and manage release coordination.

Salary transparency is crucial for Support & Enhance talent because it aligns expectations, reduces turnover, and allows candidates to benchmark against industry peers. When salaries are openly posted, companies see a 12% increase in offer acceptance rates for support specialists.

Solutions Support Engineer (L5) - Security, Privacy and Assurance

Company: Netflix

Location: Poland

Posted Dec 22, 2025

Netflix's Engineering Enablement Team focuses on improving developer workflows and platform efficiency. The role requires expertise in security, automation, and collaboration across teams, with a strong emphasis on innovation and inclusivity.

Software Python Engineer (Cloud Inference)

Company: Gcore

Location: Poland,Serbia,Lithuania,Cyprus,Georgia

Posted Dec 22, 2025

This text promotes Gcore as a global leader in AI infrastructure solutions, highlighting opportunities for a Software Python Engineer role with competitive benefits, flexible work arrangements, and collaboration with industry partners. The company emphasizes innovation, global impact, and employee growth through comprehensive benefits and modern work environments.

DevOps Engineer/SRE (Cloud IaaS)

Company: Gcore

Location: Poland,Serbia,Lithuania,Cyprus

Posted Dec 22, 2025

This text promotes Gcore as a global provider of infrastructure and software solutions for AI, cloud, and security, emphasizing their mission to connect the world to AI. It highlights opportunities for a DevOps Engineer SRE role with a tech stack including Linux, Puppet, Ansible, and OpenStack, along with benefits like flexible working hours, remote options, competitive compensation, and comprehensive employee support programs.

Senior Fullstack Developer (Python)

Company: Proxify

Location: Time zone: CET (+/- 3 hours)

Posted Dec 22, 2025

Proxify connects developers globally with opportunities, boasting 1200+ satisfied clients and high ratings. They seek a Senior Fullstack Python Developer for a remote, long-term role with competitive pay and growth prospects.

Senior Ruby on Rails Developer

Company: Proxify

Location: Remote

Posted Dec 22, 2025

Proxify connects developers globally with positive opportunities, offering trusted support and career growth through successful client collaborations and competitive roles.

Software Manager Exchange

Company: GHX

Location: Louisville

Posted Dec 22, 2025

The role involves leading a development team, designing technical roadmaps, and mentoring peers in an Agile environment using technologies like Angular and Java on AWS.

Senior Fullstack (MERN) Developer

Company: Proxify

Location: CET (+/- 3 hours)

Posted Dec 22, 2025

Proxify connects developers globally with opportunities, boasting 1200+ happy clients and 5000+ trusted developers. They seek a Senior Fullstack Developer with MERN expertise, offering competitive pay, flexible hours, and career growth.

Senior React Native Developer

Company: Proxify

Location: Time zone: CET (+/- 3 hours)

Posted Dec 22, 2025

Proxify connects developers globally with opportunities, boasting 1200+ satisfied clients and 5000+ trusted developers. The job offers a Senior React Native Developer role with competitive compensation, flexible work hours, and career growth prospects.

Key Account Director

Company: Nearform

Location: UK

Posted Dec 22, 2025

This job posting highlights a permanent remote Key Account Director role in the UK with Nearform, a company specializing in AI and digital solutions. The position involves managing strategic enterprise accounts, driving growth, and collaborating with delivery teams. Benefits include remote work flexibility, competitive compensation, and a supportive company culture focused on innovation and inclusivity.

Staff Software Engineer Backend

Company: Leona Health

Location: San Francisco

Posted Dec 22, 2025

Leona aims to transform healthcare access through AI-driven tools, empowering doctors and patients with efficient communication. Backed by top investors, they seek experienced engineers to scale their innovative platform.

Operations Specialist

Company: Justlife

Location: Egypt

Posted Dec 22, 2025

Justlife is seeking Operations Specialists to join their fast-growing Dubai-based startup, offering flexible hours, career growth, and unique perks like free services and team-building activities.

Performance Application Engineer Intelligent Factory

Company: Intrinsic

Location: Mountain View

Posted Dec 22, 2025

Intrinsic, part of Alphabet, seeks a Performance Application Engineer to enhance industrial robotics through AI and data. Responsibilities include testing and optimization, requiring expertise in robotics, programming, and automation.

Frequently Asked Questions

What are typical salary ranges for Support & Enhance roles by seniority?
Junior Support Specialists earn $55k–$75k annually, Mid‑level engineers $75k–$110k, Senior engineers $110k–$150k, and Lead or Manager positions range $150k–$200k.
What skills and certifications are required for these positions?
Core certifications include CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, and vendor‑specific credentials like Zendesk Support Administrator or ServiceNow Certified System Administrator. In‑house skills should cover incident management, networking basics, scripting (PowerShell or Bash), and strong communication.
Is remote work common in Support & Enhance roles?
Approximately 70% of listings are fully remote, 25% hybrid, and 5% on‑site. Roles involving field service or on‑premise hardware support may require occasional on‑site presence.
What career progression paths exist in this field?
Typical ladder: Support Specialist → Senior Support Specialist → Technical Support Engineer → Incident Manager → Support Manager → Director of Support → VP of Customer Success. Seeking roles labeled “Technical Support Engineer” or “Incident Manager” accelerates upward mobility.
What industry trends are shaping Support & Enhance today?
Key trends include AI‑driven chatbots for first‑line triage, automation of ticket routing, proactive monitoring via cloud‑native observability tools, integration with DevOps

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