Support And Enhance Jobs

1,889,115 open positions · Updated daily

Support & Enhance positions are in high demand as enterprises accelerate digital transformation, cloud migration, and cybersecurity initiatives. In 2023 alone, the tech support job market grew 18% year‑over‑year, with companies like Salesforce, Microsoft, and Zoom announcing new support teams for 2024.

Typical roles include Technical Support Specialist, IT Helpdesk Technician, Customer Success Manager, Incident Manager, and Field Service Technician. These professionals use tools such as Zendesk, ServiceNow, Jira Service Management, and Splunk to triage tickets, perform root‑cause analysis, maintain knowledge bases, and manage release coordination.

Salary transparency is crucial for Support & Enhance talent because it aligns expectations, reduces turnover, and allows candidates to benchmark against industry peers. When salaries are openly posted, companies see a 12% increase in offer acceptance rates for support specialists.

Data Engineer-Data Platforms-AWS

Company: IBM

Location: Pune, IN

Posted Dec 23, 2025

This job description outlines a Data Engineer role at IBM Consulting, requiring expertise in big data technologies like Spark, Hadoop, and Azure cloud platforms. Responsibilities include developing data solutions, building pipelines, and working with cloud ecosystems. Required skills involve experience with Python/Scala, SQL, and tools such as Kafka and DataBricks.

SAP Complex Project Manager

Company: IBM

Location: COPENHAGEN, DK

Posted Dec 23, 2025

This job description highlights a career in IBM Consulting with opportunities to work on hybrid cloud and AI projects globally, collaborate with industry leaders, and leverage IBM's technology platforms. The role emphasizes leadership in SAP project management, cross-functional teamwork, and client success. Benefits include professional growth, training access, and a supportive work environment with global networking opportunities.

Software Developer (UI) AI Center of Excellence

Company: IBM

Location: BANGALORE, IN

Posted Dec 23, 2025

The text describes a job opportunity for an AI and Cloud Software Engineer at IBM's Infrastructure AI Center of Excellence. It outlines core objectives of velocity and safety, responsibilities involving AI development, cloud technologies, and collaboration, along with required skills in AI frameworks, cloud platforms, and programming languages. The role emphasizes innovation, continuous learning, and working in agile environments.

Senior Design Manager - Reporting

Company: HubSpot

Location: Remote

Posted Dec 22, 2025

This job description highlights a mission-driven UX role at HubSpot, emphasizing collaboration, product innovation, and fostering inclusive teams. It outlines opportunities to shape product strategy, work on impactful projects, and contribute to a psychologically safe work environment with competitive compensation.

Package Consultant-SAP HANA EPM

Company: IBM

Location: Shanghai, CN

Posted Dec 23, 2025

The text describes a career in IBM Consulting focused on collaborative client relationships, innovation in hybrid cloud and AI solutions, and professional growth opportunities. It highlights roles involving SAP expertise, strategic problem-solving, and technology integration across industries.

Project Coordinator Consultant (PMO)

Company: IBM

Location: Aarhus, DK

Posted Dec 23, 2025

This job description highlights a role at IBM's Client Innovation Center involving project coordination and collaboration with clients. It emphasizes opportunities for professional growth, access to training, and a supportive work environment with global networking prospects.

Technical Solution Architect

Company: IBM

Location: Armonk, US

Posted Dec 23, 2025

This job posting outlines a Technical Solution Architect role requiring a Bachelor's degree and experience with specific technologies. It details responsibilities, required skills, and a salary range of $150,550 to $194,500 per year.

Software Engineer Infrastructure

Company: xAI

Location: Palo Alto

Posted Dec 22, 2025

xAI seeks infrastructure engineers to build scalable AI systems, emphasizing innovation, collaboration, and excellence in a flat organizational structure.

Senior SAP Application Integration Consultant

Company: IBM

Location: Cairo, EG

Posted Dec 23, 2025

The text describes a career in IBM Consulting focused on long-term client relationships and collaboration, emphasizing hybrid cloud and AI solutions. It highlights the SAP Integration Manager role, requiring expertise in SAP S4HANA processes and cross-functional integration, along with leadership and analytical skills. The company promotes growth, empathy, and innovation in its culture.

Application Developer-Cloud FullStack

Company: IBM

Location: Pune, IN

Posted Dec 23, 2025

The text describes a career in IBM Consulting focused on global client collaboration, hybrid cloud and AI innovation, and technical development roles requiring expertise in Java, cloud platforms, and DevOps tools. It highlights opportunities for impactful work with strategic partners and technology ecosystems.

Security Consultant - Threat Intel / Threat Hunt

Company: IBM

Location: Pune, IN

Posted Dec 23, 2025

This text describes a career in IBM Consulting focused on cybersecurity roles involving threat detection, incident response, and research. It highlights opportunities for professional growth, collaboration with global clients, and the use of advanced technologies. Requirements include a bachelor's degree, cybersecurity experience, and technical skills in threat hunting and analysis.

Senior AWS Cloud Full Stack Developer - Defence

Company: IBM

Location: London, GB

Posted Dec 23, 2025

IBM CIC offers extensive career growth, training, and a supportive work environment with benefits like flexible working and professional development opportunities.

Frequently Asked Questions

What are typical salary ranges for Support & Enhance roles by seniority?
Junior Support Specialists earn $55k–$75k annually, Mid‑level engineers $75k–$110k, Senior engineers $110k–$150k, and Lead or Manager positions range $150k–$200k.
What skills and certifications are required for these positions?
Core certifications include CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, and vendor‑specific credentials like Zendesk Support Administrator or ServiceNow Certified System Administrator. In‑house skills should cover incident management, networking basics, scripting (PowerShell or Bash), and strong communication.
Is remote work common in Support & Enhance roles?
Approximately 70% of listings are fully remote, 25% hybrid, and 5% on‑site. Roles involving field service or on‑premise hardware support may require occasional on‑site presence.
What career progression paths exist in this field?
Typical ladder: Support Specialist → Senior Support Specialist → Technical Support Engineer → Incident Manager → Support Manager → Director of Support → VP of Customer Success. Seeking roles labeled “Technical Support Engineer” or “Incident Manager” accelerates upward mobility.
What industry trends are shaping Support & Enhance today?
Key trends include AI‑driven chatbots for first‑line triage, automation of ticket routing, proactive monitoring via cloud‑native observability tools, integration with DevOps

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