Support And Enhance Jobs

1,889,115 open positions · Updated daily

Support & Enhance positions are in high demand as enterprises accelerate digital transformation, cloud migration, and cybersecurity initiatives. In 2023 alone, the tech support job market grew 18% year‑over‑year, with companies like Salesforce, Microsoft, and Zoom announcing new support teams for 2024.

Typical roles include Technical Support Specialist, IT Helpdesk Technician, Customer Success Manager, Incident Manager, and Field Service Technician. These professionals use tools such as Zendesk, ServiceNow, Jira Service Management, and Splunk to triage tickets, perform root‑cause analysis, maintain knowledge bases, and manage release coordination.

Salary transparency is crucial for Support & Enhance talent because it aligns expectations, reduces turnover, and allows candidates to benchmark against industry peers. When salaries are openly posted, companies see a 12% increase in offer acceptance rates for support specialists.

Salesforce Developer

Company: Megaport

Location: Australia

Posted Dec 22, 2025

Megaport, a global leader in Network as a Service, emphasizes a collaborative and inclusive culture. The Salesforce Developer role involves strategic projects and offers flexible work, comprehensive benefits, and professional growth opportunities.

Senior Product Manager

Company: VSP Vision

Location: USA

Posted Dec 22, 2025

This text describes a product management role requiring leadership in product development, strategic planning, cross-functional teamwork, and market analysis. It outlines qualifications, responsibilities, and compensation details for a position in a healthcare organization.

Technical Account Manager

Company: Megaport

Location: USA

Posted Dec 22, 2025

Megaport promotes itself as a global leader in Network as a Service with a collaborative and fun work culture. The job posting highlights opportunities for experienced Technical Account Managers to work with enterprise customers and partners, offering flexible working environments, comprehensive learning support, and competitive benefits.

Senior Software Engineer - Ads

Company: Reddit

Location: USA

Posted Dec 22, 2025

Reddit is expanding its ads teams, emphasizing innovation and growth, with opportunities for engineers and benefits like healthcare and flexible work.

Senior Frontend Engineer

Company: Fluency Inc.

Location: USA

Posted Dec 22, 2025

Fluency emphasizes its mission to revolutionize digital advertising through innovative operations and an inclusive workplace culture. The company highlights its tech stack built on AWS and modern frameworks, while seeking a Senior Frontend Engineer to enhance product features and collaborate across teams. Fluency prioritizes diversity, equal opportunity, and a growth-oriented mindset in its hiring practices and organizational values.

Digital Associate

Company: MissionWired

Location: USA

Posted Dec 22, 2025

MissionWired helps nonprofits create impactful fundraising strategies, emphasizing social change and diversity. They offer competitive benefits and remote work, seeking a Digital Associate for growth opportunities.

Major Account Executive - Telco, Media, Tech

Company: Anaplan

Location: USA

Posted Dec 22, 2025

Anaplan is seeking a Major Account Executive to drive growth by selling their platform, supporting industry leaders, and leading digital transformation. The role offers significant impact and career growth opportunities with a focus on strategic sales planning and cross-functional collaboration.

Big Data Manager - Professional Services

Company: Databricks

Location: India

Posted Dec 22, 2025

This job description outlines a Big Data Manager role focusing on client engagements with the Databricks platform, requiring expertise in data engineering, cloud technologies, and people management. The position involves guiding customers through big data projects, providing technical support, and collaborating with engineering teams. Key qualifications include experience with Apache Spark, Kafka, cloud platforms, and documentation skills.

Healthcare Life Safety, Environment of Care (Physical) and Emergency Management Consultant

Company: Jensen Hughes

Location: USA

Posted Dec 22, 2025

The text highlights Jensen Hughes' expertise in fire protection and safety engineering, emphasizing their 80-year legacy of responsibility and commitment to client safety. It outlines a job opportunity with comprehensive responsibilities and qualifications, while showcasing the company's dedication to employee growth and a competitive compensation package.

Revenue Accounting Manager

Company: Reddit

Location: USA

Posted Dec 22, 2025

The job posting highlights a Revenue Accounting Manager role with cross-functional responsibilities and growth opportunities, along with an Engineering Manager position focusing on SMB advertiser growth. Both roles emphasize collaboration, technical expertise, and career development.

Security Analyst

Company: Cloudbeds

Location: North America,Latin America

Posted Dec 22, 2025

This role as a Security Analyst involves critical responsibilities in ensuring system security and compliance, collaborating across teams, and driving security initiatives. The company values open communication, teamwork, and a positive work environment.

Associate Technical Support Engineer

Company: Recharge

Location: USA

Posted Dec 22, 2025

This job description outlines a Technical Support role with responsibilities including customer support via multiple channels, shift work requirements, and expectations for technical expertise and communication skills. It details compensation ranges and company values while emphasizing teamwork and problem-solving.

Frequently Asked Questions

What are typical salary ranges for Support & Enhance roles by seniority?
Junior Support Specialists earn $55k–$75k annually, Mid‑level engineers $75k–$110k, Senior engineers $110k–$150k, and Lead or Manager positions range $150k–$200k.
What skills and certifications are required for these positions?
Core certifications include CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, and vendor‑specific credentials like Zendesk Support Administrator or ServiceNow Certified System Administrator. In‑house skills should cover incident management, networking basics, scripting (PowerShell or Bash), and strong communication.
Is remote work common in Support & Enhance roles?
Approximately 70% of listings are fully remote, 25% hybrid, and 5% on‑site. Roles involving field service or on‑premise hardware support may require occasional on‑site presence.
What career progression paths exist in this field?
Typical ladder: Support Specialist → Senior Support Specialist → Technical Support Engineer → Incident Manager → Support Manager → Director of Support → VP of Customer Success. Seeking roles labeled “Technical Support Engineer” or “Incident Manager” accelerates upward mobility.
What industry trends are shaping Support & Enhance today?
Key trends include AI‑driven chatbots for first‑line triage, automation of ticket routing, proactive monitoring via cloud‑native observability tools, integration with DevOps

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