Support And Enhance Jobs

1,889,115 open positions · Updated daily

Support & Enhance positions are in high demand as enterprises accelerate digital transformation, cloud migration, and cybersecurity initiatives. In 2023 alone, the tech support job market grew 18% year‑over‑year, with companies like Salesforce, Microsoft, and Zoom announcing new support teams for 2024.

Typical roles include Technical Support Specialist, IT Helpdesk Technician, Customer Success Manager, Incident Manager, and Field Service Technician. These professionals use tools such as Zendesk, ServiceNow, Jira Service Management, and Splunk to triage tickets, perform root‑cause analysis, maintain knowledge bases, and manage release coordination.

Salary transparency is crucial for Support & Enhance talent because it aligns expectations, reduces turnover, and allows candidates to benchmark against industry peers. When salaries are openly posted, companies see a 12% increase in offer acceptance rates for support specialists.

Senior Sales Executive Named Accounts – Large Infrastructure Projects

Company: Autodesk

Location: UK,Germany

Posted Dec 22, 2025

Autodesk seeks a Senior Sales Executive to lead infrastructure projects in EMEA, focusing on digital transformation and strategic growth. The role emphasizes collaboration, innovation, and impactful client relationships while offering career development and cultural alignment with a forward-thinking organization.

Security Engineer L4 - Application Security

Company: Netflix

Location: Poland

Posted Dec 22, 2025

Netflix seeks a Security Engineer L4 to enhance application security, collaborate with teams, and integrate security into development. The role offers remote work in Poland and emphasizes diversity and innovation.

Lead Software Engineer

Company: Green Dot Corporation

Location: USA

Posted Dec 22, 2025

Green Dot is seeking a Lead Software Engineer to develop scalable payment systems with remote work flexibility. The role emphasizes technical leadership, AI integration, and collaboration across teams. The position offers a competitive salary range and focuses on innovation in fintech solutions.

Multimedia Designer

Company: Skyrocket Studios

Location: Philippines

Posted Dec 22, 2025

The text describes a job role involving visual content creation, brand management, software proficiency, and industry knowledge. It outlines responsibilities such as designing multimedia content, collaborating with teams, and staying updated on trends. Requirements include skills in design software, communication abilities, and familiarity with digital marketing. The tone is professional and factual, focusing on qualifications and expectations.

Director - SEM

Company: Gametime United

Location: USA

Posted Dec 22, 2025

This job description outlines the role of Director of SEM at Gametime, requiring strategic leadership in paid search strategy, team management, and cross-functional collaboration. The position emphasizes growth, automation, and innovation while offering competitive benefits like salary, equity, and wellness programs.

Cloud Operations Engineer

Company: Cloudbeds

Location: Europe,Latin America

Posted Dec 22, 2025

This job offers a chance to work on a growing SaaS company's infrastructure, collaborate with senior teams, and gain experience in cloud operations. Required skills include monitoring tools, incident response, and AWS expertise.

Marketing Manager

Company: Skyrocket Studios

Location: Philippines

Posted Dec 22, 2025

This text outlines a comprehensive digital marketing role with responsibilities spanning social media strategy, SEO execution, paid search management, video advertising, direct marketing campaigns, influencer collaborations, leadership, client presentations, and industry innovation. It details required qualifications including a marketing degree, multi-channel digital marketing experience, analytical skills, and proficiency with various platforms and tools.

Senior Data Science Manager - Safety & Mods

Company: Reddit

Location: USA

Posted Dec 22, 2025

Reddit is hiring a Data Science Manager for a remote role with opportunities to lead teams, collaborate across departments, and contribute to safety initiatives. The position offers competitive benefits including healthcare, equity, flexible work arrangements, and generous parental leave.

Clinical Documentation Integrity (CDI) Specialist

Company: Guidehouse

Location: USA

Posted Dec 22, 2025

This job description outlines the role of a Clinical Documentation Integrity Specialist, detailing responsibilities such as reviewing medical records, collaborating with healthcare professionals, and ensuring compliance. It lists qualifications, benefits including competitive compensation and a comprehensive benefits package, and emphasizes teamwork and professional development.

Relationship Manager

Company: Skyrocket Studios

Location: Philippines

Posted Dec 22, 2025

The text outlines job responsibilities focused on client relationship management, account growth, consulting, project management, and industry expertise. It emphasizes skills like relationship building, data-driven decision making, and proficiency with digital tools. Requirements include interpersonal skills, analytical thinking, and adaptability in a remote work environment.

Intermediate Backend Engineer (Ruby), Plan: Project Management

Company: GitLab

Location: North America,Latin America,APAC,EMEA

Posted Dec 22, 2025

This job description outlines a Backend Engineer role focused on developing scalable Ruby on Rails services, improving project management features, and collaborating with cross-functional teams. It emphasizes technical expertise, code quality, and working in a distributed agile environment.

Implementation Project Manager

Company: S&P Global

Location: USA

Posted Dec 22, 2025

This job description outlines a role as an Implementation Project Manager requiring leadership, technical skills, and collaboration. It highlights responsibilities, qualifications, and company benefits, presenting a professional opportunity in a growing organization.

Frequently Asked Questions

What are typical salary ranges for Support & Enhance roles by seniority?
Junior Support Specialists earn $55k–$75k annually, Mid‑level engineers $75k–$110k, Senior engineers $110k–$150k, and Lead or Manager positions range $150k–$200k.
What skills and certifications are required for these positions?
Core certifications include CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, and vendor‑specific credentials like Zendesk Support Administrator or ServiceNow Certified System Administrator. In‑house skills should cover incident management, networking basics, scripting (PowerShell or Bash), and strong communication.
Is remote work common in Support & Enhance roles?
Approximately 70% of listings are fully remote, 25% hybrid, and 5% on‑site. Roles involving field service or on‑premise hardware support may require occasional on‑site presence.
What career progression paths exist in this field?
Typical ladder: Support Specialist → Senior Support Specialist → Technical Support Engineer → Incident Manager → Support Manager → Director of Support → VP of Customer Success. Seeking roles labeled “Technical Support Engineer” or “Incident Manager” accelerates upward mobility.
What industry trends are shaping Support & Enhance today?
Key trends include AI‑driven chatbots for first‑line triage, automation of ticket routing, proactive monitoring via cloud‑native observability tools, integration with DevOps

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