Support And Enhance Jobs

1,889,115 open positions · Updated daily

Support & Enhance positions are in high demand as enterprises accelerate digital transformation, cloud migration, and cybersecurity initiatives. In 2023 alone, the tech support job market grew 18% year‑over‑year, with companies like Salesforce, Microsoft, and Zoom announcing new support teams for 2024.

Typical roles include Technical Support Specialist, IT Helpdesk Technician, Customer Success Manager, Incident Manager, and Field Service Technician. These professionals use tools such as Zendesk, ServiceNow, Jira Service Management, and Splunk to triage tickets, perform root‑cause analysis, maintain knowledge bases, and manage release coordination.

Salary transparency is crucial for Support & Enhance talent because it aligns expectations, reduces turnover, and allows candidates to benchmark against industry peers. When salaries are openly posted, companies see a 12% increase in offer acceptance rates for support specialists.

Machine Learning Manager - PF&O (Recommendations & Forecasting)

Company: Reddit

Location: USA

Posted Dec 22, 2025

Reddit seeks an Engineering Manager to lead Advertiser Growth efforts, collaborating with cross-functional teams to expand SMB success on the platform. The role emphasizes technical leadership, product innovation, and driving growth through engineering strategies while offering opportunities to impact global advertiser expansion.

Licensed Customer Service Representative

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 22, 2025

This job posting seeks licensed insurance professionals for a customer service role with competitive pay, comprehensive benefits, and professional growth opportunities. The position requires specific licenses and experience, with details about work schedules, training, and eligibility criteria provided.

Senior Marketing Analytics Specialist

Company: VSP Vision

Location: USA

Posted Dec 22, 2025

This job description outlines a data analyst role focused on market research, statistical modeling, and business insights. It requires expertise in data analysis, statistical methods, and communication skills. The position offers a salary range of $63,000-$108,675 and emphasizes equal opportunity employment.

Lead Software Engineer

Company: Fortive

Location: USA

Posted Dec 22, 2025

The text describes a software development role requiring collaboration with cross-functional teams, Agile methodology adherence, technical expertise in specific technologies, and mentorship responsibilities. It outlines both team contributions and technical proficiency expectations.

Bilingual Licensed Customer Service Representative

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 22, 2025

This job posting seeks bilingual insurance agents with licenses to join a Fortune 100 company offering professional growth, inclusive culture, and competitive benefits. The role involves customer support with flexible hours and comprehensive training, emphasizing teamwork and career development.

Revenue Account Executive (Donor Fundraising)

Company: Code.org

Location: USA

Posted Dec 22, 2025

This job posting outlines the role of a Revenue Account Executive at Code.org, focusing on donor acquisition and partnership development. It details responsibilities, qualifications, and the interview process for a position critical to expanding computer science education access.

Senior People Operations Partner

Company: Vidyard

Location: Canada

Posted Dec 22, 2025

Vidyard seeks a Senior People Operations Partner to enhance employee experiences through AI-driven HR processes. The role involves managing employee lifecycle, leading People programs, and leveraging technology for operational excellence. The company offers competitive benefits, flexible work, and a culture focused on innovation and customer obsession.

Digital Marketing Associate

Company: Skyrocket Studios

Location: Philippines

Posted Dec 22, 2025

This text describes a digital marketing role with responsibilities across social media, influencer marketing, search campaigns, SEO, direct marketing, and presentations. It outlines required qualifications including education, skills, and experience, presenting a professional job description with objective criteria.

Licensed Customer Service Representative

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 22, 2025

This job posting seeks licensed insurance professionals for a customer service role with competitive pay, training, and benefits. It emphasizes company values, growth opportunities, and flexible work arrangements while outlining qualifications and responsibilities.

Sr. Big Data Engineer

Company: Databricks

Location: India

Posted Dec 22, 2025

This job description outlines a Sr Big Data Engineer role focusing on client engagements with big data challenges using Databricks Platform. Responsibilities include data engineering, architecture guidance, and cloud technology integration. Requirements emphasize experience with Apache Spark, Kafka, and cloud platforms like AWS/GCP.

Product Manager - DC/DC Converter

Company: SMA America

Location: USA

Posted Dec 22, 2025

This job description outlines the role of a Product Manager DCDC Converter, emphasizing responsibilities in product lifecycle management, cross-functional collaboration, and market analysis. It highlights required qualifications, specialized skills, and offers details about salary range, benefits, and career development opportunities.

Data Science Manager - User Growth

Company: Reddit

Location: USA

Posted Dec 22, 2025

Reddit is expanding their Data Science Team and seeking an experienced manager to drive user growth through analytics. The role involves collaboration with cross-functional teams and offers comprehensive benefits including healthcare, equity, and flexible work arrangements.

Frequently Asked Questions

What are typical salary ranges for Support & Enhance roles by seniority?
Junior Support Specialists earn $55k–$75k annually, Mid‑level engineers $75k–$110k, Senior engineers $110k–$150k, and Lead or Manager positions range $150k–$200k.
What skills and certifications are required for these positions?
Core certifications include CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, and vendor‑specific credentials like Zendesk Support Administrator or ServiceNow Certified System Administrator. In‑house skills should cover incident management, networking basics, scripting (PowerShell or Bash), and strong communication.
Is remote work common in Support & Enhance roles?
Approximately 70% of listings are fully remote, 25% hybrid, and 5% on‑site. Roles involving field service or on‑premise hardware support may require occasional on‑site presence.
What career progression paths exist in this field?
Typical ladder: Support Specialist → Senior Support Specialist → Technical Support Engineer → Incident Manager → Support Manager → Director of Support → VP of Customer Success. Seeking roles labeled “Technical Support Engineer” or “Incident Manager” accelerates upward mobility.
What industry trends are shaping Support & Enhance today?
Key trends include AI‑driven chatbots for first‑line triage, automation of ticket routing, proactive monitoring via cloud‑native observability tools, integration with DevOps

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