Technical Support Jobs in Atlanta, GA

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Looking for Technical Support jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Atlanta, GA area.

Implementation Analyst

Company: Visa Inc,

Location: Atlanta, GA

Posted Jan 31, 2025

Visa is seeking an experienced individual contributor for a hybrid role responsible for supporting Traditional Banks and Credit Union implementation projects. The role involves consulting with customers, managing project plans, and coordinating internal resources. Preferred qualifications include project management experience, EFT/ATM/retail banking experience, and a technology industry background. The position requires travel 5-10% of the time and offers a salary range of $87,200 to $123,400 per year.

Commerical Account Executive - Southeast

Company: Red Canary

Location: Atlanta, GA

Posted Jan 31, 2025

Red Canary is seeking a motivated individual to join their sales team as a Commercial Account Manager, focusing on small businesses within a designated territory. The role involves managing the sales cycle, understanding customer challenges, building relationships, and guiding them through Red Canary's solutions. The company offers tremendous earning potential, a high-volume environment, and the opportunity to partner with Sales Engineering for business growth. The ideal candidate should have up to 5 years of sales experience, familiarity with common sales tools, and the ability to travel up to 50% within the territory. The base salary ranges from $62,500 to $95,000 per year, with an OTE of $125,000 to $190,000. Candidates must be located in GA, FL, NC, SC, MS, or AL.

Accounting - Revenue Analyst

Company: Riveron

Location: Atlanta, GA

Posted Jan 31, 2025

Riveron is seeking an entry-level Revenue Analyst for their Revenue Operations team. The role involves working closely with Managing Directors, handling confidential billing information, and performing tasks such as expense report tracking and analysis. The ideal candidate should have a business degree, proficiency in MS Excel, strong analytical skills, and excellent communication abilities. Riveron values diversity and offers a collaborative, client-centric environment with progressive benefits.

Project Manager III

Company: Reply

Location: Atlanta, GA

Posted Jan 31, 2025

Valorem Reply, an award-winning digital transformation firm, seeks a Project Manager III to oversee technical consulting engagements. The role involves managing project schedules, budgets, and client satisfaction, while ensuring team adherence to delivery methodologies. The ideal candidate should have a Bachelor's degree in Business Management, agile and waterfall project management experience, custom application development project delivery experience, and professional services industry experience. Experience with Azure DevOps or Jira for agile project delivery is preferred. Reply specializes in designing and implementing solutions based on new communication channels and digital media, serving global industrial groups in various sectors.

HR Manager

Company: TRACTIAN

Location: Atlanta, GA

Posted Jan 31, 2025

TRACTIAN is a company that values its people and culture, emphasizing transparency, grit, and a cando attitude. The HR Manager will be a strategic partner, overseeing HR functions, ensuring compliance, and implementing programs for employee engagement, development, and retention. The role requires a Bachelor's degree in HR or related field, 5+ years of HR management experience, and strong knowledge of labor laws and HR best practices. The company offers competitive compensation, benefits, and opportunities for growth and learning.

Tenant Services Coordinator

Company: Lincoln Property Company

Location: Atlanta, GA

Posted Jan 31, 2025

Lincoln Property Company is seeking a candidate for a property management position. The role involves daily office operations, administrative tasks, and property management functions. The ideal candidate should have experience in HVAC maintenance, strong electrical and plumbing skills, and good communication abilities. The position is full-time, in-office, and requires a valid driver's license, drug screen, and criminal background check clearance.

Project Manager with Insurance domain expertise- USC Only

Company: TMS LLC

Location: Atlanta, GA

Posted Jan 31, 2025

The job description is for a long-term, remote Project Manager role in the Insurance industry. The ideal candidate should have 10-15 years of experience, certifications like PMP, CAPM, SAFe, Agile, and SCRUM, and proficiency in tools such as Jira, MS Project, and PowerBI. The role involves planning, executing, and delivering projects on time and within budget, leading project teams, managing risks, and communicating with stakeholders. The candidate will also be responsible for documenting project decisions, tracking issues, and implementing change requests. The role requires following Agile deliverables and ceremonies, observing RACI roles, and continuously improving project management practices.

Field Engineer - LRF

Company: EchoStar

Location: Atlanta, GA

Posted Jan 31, 2025

EchoStar, a company reimagining connectivity through satellite television, livestreaming, and smart home services, is seeking a Field Engineer for its DISH Technologies division. The Field Engineer will provide 24/7 on-call support for Local Receive Facility (LRF) systems in the Southeast Region, including installation, maintenance, and optimization. Key responsibilities include troubleshooting, working with vendors, maintaining records, and driving self-development. The ideal candidate should have a BA/BS, 5 years of experience in Television Engineering or related fields, and proficiency in RF collection, electrical theory, and test equipment. The role involves 100% travel and requires a valid driver's license.

Sr. Change Management Consultant

Company: Esri

Location: Atlanta, GA

Posted Jan 31, 2025

Esri is seeking a change management consultant with 5+ years of experience to help organizations achieve their geospatial objectives. The role involves partnering with Esri customers and account teams to develop change management solutions, ensuring projects meet objectives on time and on budget. Responsibilities include supporting exceptional design delivery, managing projects, and leveraging change management and workforce knowledge. The ideal candidate should have strong project management skills, creativity, analytical skills, and the ability to travel up to 40% of the time. Esri offers competitive total rewards, including health benefits, 401k programs, and opportunities for personal and professional growth. The base salary range is $73,320 - $114,400 USD.

Product Owner- PSA

Company: Rev.io

Location: Atlanta, GA

Posted Jan 31, 2025

Revio, an Atlanta-based company with offices in West Virginia, offers configurable software for billing, customer management, business management, payments, analytics, provisioning, and automation to service providers in telecommunications, Wireless & IoT, managed IT services, AV security integration, and other related industries. Their modern cloud-based software delivers a complete quote-to-cash experience, enabling clients to grow revenue efficiently. Revio has been recognized as a Great Place to Work, with 97% of employees agreeing, due to their mission, vision, and ACT TOP values. The Product Owner for Revio's PSA platform will lead with a clear vision to deliver innovative and efficient Professional Services Automation and Billing solutions, maximizing value and ensuring clear communication of product scope and features.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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