Technical Support Jobs in Atlanta, GA

49,403 open positions · Updated daily

Looking for Technical Support jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Atlanta, GA area.

Phlebotomist

Company: CSL

Location: Decatur, GA

Posted Jan 24, 2025

Shift Lead

Company: Walgreens

Location: Marietta, GA

Posted Jan 24, 2025

Pharmacist (Full or Part Time)

Company: Walgreens

Location: Dawsonville, GA

Posted Jan 24, 2025

Automation Engineer

Company: Saint-Gobain

Location: Athens, GA

Posted Jan 24, 2025

The Automation Engineer, reporting to the Maintenance Manager, will assist in World Class Manufacturing projects, focusing on process control and improvement. Key responsibilities include technical support for automation systems, troubleshooting, and implementing updates. The role requires a Bachelor's degree in Electrical Engineering, 3-5 years of experience in manufacturing, and expertise in AC/DC drive systems, power distribution, and networking. Strong communication, problem-solving, and teamwork skills are essential.

Production Operator

Company: Saint-Gobain

Location: Monroe, GA

Posted Jan 24, 2025

Veterinarian

Company: Banfield Pet Hospital

Location: Augusta, GA

Posted Jan 24, 2025

Banfield, a leading general veterinary care practice in America, is seeking veterinarians to join their team. They offer a competitive salary range of $102,000 to $170,000 per year, plus production, with additional benefits like medical, dental, vision insurance, paid time off, and a 401(k) savings plan. Banfield values work-life balance and provides opportunities for growth, leadership roles, and continuing education. They support diverse perspectives and cultures, and offer resources for mental health and pet wellness.

Materials Planner III (1st shift)

Company: Coca-Cola

Location: Atlanta, GA

Posted Jan 24, 2025

The Material Planner role involves managing raw materials, packaging, and miscellaneous items inventory levels, ensuring they align with agreed stock policies. This role is responsible for planning and executing ERP system signals into specific purchase orders to meet production plans. Key responsibilities include enforcing inventory policies, planning inbound material movements, determining material requirements, coordinating with production, handling procurement activities, and managing supplier relationships. The role requires a university degree in a relevant field, at least 5 years of experience in a similar supply chain role, proficiency in Excel, and understanding of complex manufacturing processes. APICS certification and a master's in business administration are considered pluses. The position offers opportunities to work in a multicultural setting and utilize innovative technology.

Pharmacy Manager

Company: Walgreens

Location: Brunswick, GA

Posted Jan 24, 2025

Sr. Manager, Customer Marketing

Company: Rheem

Location: Roswell, GA

Posted Jan 24, 2025

Rheem, a global leader in heating, cooling, and water heating equipment, is seeking a Senior Manager for Customer Marketing. The role involves creating and leading demand generation, lead generation activities, and marketing campaigns. The individual will oversee email and multi-channel campaigns, collaborate with content marketing teams, run A/B tests, and manage a team of 6. Qualifications include a Bachelor's degree in marketing or related field, 10+ years of relevant experience, and proficiency in Marketing Automation Software. Experience in the HVAC/Water Heating industry or customer marketing in durable goods is preferred. Rheem is an Equal Opportunity Employer.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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