Technical Support Jobs in Atlanta, GA

49,403 open positions · Updated daily

Looking for Technical Support jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Atlanta, GA area.

Host

Company: Cracker Barrel

Location: Augusta, GA

Posted Jan 24, 2025

Pharmacy Intern Grad

Company: Walgreens

Location: Kingsland, GA

Posted Jan 24, 2025

Host

Company: Cracker Barrel

Location: Dalton, GA

Posted Jan 24, 2025

Retail Sales

Company: Cracker Barrel

Location: Calhoun, GA

Posted Jan 24, 2025

Cracker Barrel Old Country Store in Calhoun, GA is seeking a Retail Sales team member. The role involves managing the retail shop, providing excellent guest service, and maintaining stock. The position offers flexible hours, potential for promotion, and comprehensive training. The company values diversity, equity, and inclusion, and provides a culture of belonging, top-notch training, diverse career paths, and competitive benefits including health, dental, and vision insurance, 401K, and employee stock purchasing program.

Community Management Intern

Company: Walgreens

Location: Duluth, GA

Posted Jan 24, 2025

The job involves providing an extraordinary customer experience in a retail store setting, engaging customers, resolving issues, and modeling customer service best practices. Responsibilities include registering sales, managing inventory, maintaining store cleanliness, and ensuring compliance with regulations. The role also involves learning from store operations, competitors, and customers, and participating in team challenges. Basic qualifications include being a student, fluency in English, and flexibility for various shifts.

To-Go Hospitality

Company: Cracker Barrel

Location: Kingsland, GA

Posted Jan 24, 2025

Host

Company: Cracker Barrel

Location: Macon, GA

Posted Jan 24, 2025

The job posting for a Host at Cracker Barrel Old Country Store in Macon, GA, emphasizes a welcoming and friendly environment. The role involves greeting guests, managing seating, and potentially growing within the company. Cracker Barrel highlights its commitment to diversity, equity, and inclusion, offering top-notch training, diverse career paths, and competitive benefits. The company fosters a culture of belonging, encouraging employees to be themselves and celebrate differences.

Retail Sales

Company: Cracker Barrel

Location: Norcross, GA

Posted Jan 24, 2025

Cracker Barrel Old Country Store is seeking a Retail Sales team member in Norcross, GA. The role involves managing the retail shop, providing excellent guest service, and maintaining stock. The position offers flexible hours, potential for promotion, and comprehensive training. The company values diversity, equity, and inclusion, and provides a culture of belonging, top-notch training, diverse career paths, and competitive benefits. The job requires the ability to stand for long periods, lift up to 40 pounds, and work with food items.

Cleaning Crew Member

Company: Cracker Barrel

Location: Augusta, GA

Posted Jan 24, 2025

To-Go Hospitality

Company: Cracker Barrel

Location: Columbus, GA

Posted Jan 24, 2025

Learning Management System Administrator

Company: Rheem

Location: Atlanta, GA

Posted Jan 24, 2025

Rheem, a global leader in heating, cooling, and water heating equipment, is seeking a Learning Management System Administrator. The role involves strategic use and implementation of Rheem's LMS, establishing certifications, learning paths, and engagement programs. The ideal candidate should have a Bachelor's degree, 7+ years of experience with digital learning tools, and strong technical expertise. They will lead and work as a resident expert on learning delivery, collaborating with team members and providing consultative problem-solving. The position is based in Atlanta, GA, and requires excellent communication skills, business acumen, and the ability to work independently and as part of a team.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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