Technical Support Jobs in Atlanta, GA

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Looking for Technical Support jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Atlanta, GA area.

Salesforce Developer - Senior Solution Specialist

Company: Deloitte

Location: Atlanta, GA

Posted Jan 23, 2025

Deloitte's US Delivery Centers are expanding, offering an opportunity for tech-savvy professionals seeking a collaborative environment. The Customer & Marketing Offering Portfolio focuses on integrated customer solutions, combining creative design, strategy, and digital technologies. The Digital Customer team designs sales and service experiences, aiming to be world-class in customer transformation. Key responsibilities include developing end-to-end Salesforce solutions, performing code reviews, and participating in Agile environments. Required qualifications include a Bachelor's degree in a relevant field, 7+ years of IT experience, and strong Salesforce customization skills. Preferred certifications include Certified Platform Developer I and II. The role involves 10% travel and the ability to co-locate in one of the specified Delivery locations.

Benefits Senior Manager

Company: Salesforce

Location: Atlanta, GA

Posted Jan 23, 2025

Salesforce, a leading company in CRM, AI, and Data, is seeking a Benefits Senior Manager. The role involves developing strategies for US healthcare and time off programs, managing vendor relationships, ensuring compliance, and analyzing benefits data. The ideal candidate should have a Master's degree, 7-10 years of benefits management experience, and strong analytical and negotiation skills. Salesforce is committed to equality and offers comprehensive benefits.

Outside Sales Representative

Company: Spectrum

Location: Dalton, GA

Posted Jan 23, 2025

Pharmacy Intern - Grad

Company: CVS Health

Location: Thomasville, GA

Posted Jan 23, 2025

CVS Health offers challenging opportunities for pharmacist interns to learn and grow professionally, contributing to better healthcare. As a Graduate Pharmacist Intern, you'll work under a licensed pharmacist, ensuring patient safety, and delivering exceptional care. Key responsibilities include leading with heart, supporting pharmacy staff, identifying business opportunities, and driving growth. Required qualifications include a PharmD degree, relevant work experience, and valid pharmacist intern/technician licensure. Preferred qualifications include immunization eligibility and proficiency in Microsoft Office Suite.

Learning & Development Content Strategist

Company: Chick-fil-A, Inc.

Location: Atlanta, GA

Posted Jan 23, 2025

Chick-fil-A is developing a comprehensive Learning Development capability, focusing on Learning Design, Content Production, and Content Strategy. The Sr. Project Lead is responsible for producing key deliverables such as content development standards, a component content management system, and content governance standards. This role involves working closely with various teams, ensuring content provides value to end-users, and applying advanced knowledge to complex projects. The role also includes managing vendors and contractors for content creation and deployment across various content areas and modalities.

Service Technician II

Company: Windsor Communities

Location: Atlanta, GA

Posted Jan 23, 2025

Windsor Communities, a property management company, is seeking a Service Tech II for their Windsor Old Fourth Ward and Morningside Atlanta communities. The role involves multifamily residential maintenance, including HVAC, plumbing, electrical, and appliance repair. The compensation is $22 per hour with potential quarterly bonuses up to $400. Benefits include a 30% housing discount, performance bonuses, vacation and personal time, and tuition assistance. The ideal candidate should have at least 2 years of experience in multifamily residential maintenance, familiarity with building safety systems, and the ability to use smart devices and property management software. Site-specific certifications such as EPA Type II and CPO are preferred. Windsor Communities offers training, growth opportunities, and is an Equal Opportunity Employer.

Executive Underwriter, Managed Care Stop Loss

Company: Liberty Mutual Insurance

Location: Atlanta, GA / Remote

Posted Jan 23, 2025

Liberty Mutual is offering an exciting opportunity for an experienced underwriter to join the Medical Stop Loss (HMO Re/PEI) team. The Executive Underwriter will contribute to the growth and profitability of the product line through marketing, underwriting, and managing products and services on new and renewal accounts. The role requires specialized knowledge of stop loss underwriting concepts and strong strategic and marketing capabilities. The ideal candidate should have a Bachelor's degree or advanced degree, 6+ years of underwriting experience, and proven analytical ability to evaluate and judge underwriting risks. Liberty Mutual is committed to fostering a diverse, equitable, and inclusive workplace.

Physician Assistant (PA)

Company: CVS Health

Location: Norcross, GA

Posted Jan 23, 2025

CVS Health is seeking a full-time FNP/PA for their Chamblee, GA clinic. The role involves delivering enhanced human-centric health care, emphasizing personal, convenient, and affordable solutions. The provider will have autonomy in running their practice, flexibility in scheduling, and access to exceptional tools and resources. They will provide primary and family evidence-based care, handle administrative duties, and encourage patient participation in healthcare. Required qualifications include a minimum of one year of Nurse Practitioner experience, active license, and proficiency in immunizations. Preferred qualifications include EPIC experience and BLS certification.

Part-Time Retail Sales Associate

Company: Kohl's

Location: Newnan, GA

Posted Jan 23, 2025

Patient Care Technician

Company: DaVita

Location: Douglasville, GA

Posted Jan 23, 2025

DaVita is recruiting a Patient Care Technician for an outpatient dialysis center in Douglasville, Georgia. The role involves providing direct patient care, monitoring patients before, during, and after dialysis treatment, and building long-term relationships with patients. The company offers comprehensive benefits, paid training, and opportunities for career advancement through programs like Clinical Ladders and Bridge to your Dreams. No dialysis experience is required, and healthcare experience is a plus. The position requires flexibility to work various shifts and potentially float to different clinics.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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