Technical Support Jobs in Atlanta, GA

49,403 open positions · Updated daily

Looking for Technical Support jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Atlanta, GA area.

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T0747)

Company: Target

Location: Suwanee, GA

Posted Jan 23, 2025

Target is offering an On-Demand role with flexible scheduling, allowing employees to work as much or as little as they like. The role involves advocating for guest experience, focusing on service and engagement, and ensuring exceptional quality. Responsibilities include communicating with guests, problem-solving, promoting services, and maintaining a clean work area. The position requires active engagement, with shifts picked up via the myTime app every 4 weeks. Regular attendance is necessary, with potential flexibility for personal circumstances. Successful candidates will attend a Target Welcome orientation and short-term training. Target values team members' career development and offers competitive benefits.

Cyber Systems Operations

Company:

Location: Savannah, GA

Posted Jan 23, 2025

Management Trainee

Company: Enterprise Mobility

Location: Kennesaw, GA

Posted Jan 23, 2025

Enterprise Mobility is currently recruiting for its Management Training Program, offering a clear career path with opportunities in various fields. The role involves learning the business from day one, mastering skills in customer service, sales, marketing, finance, and operations. The company provides comprehensive benefits, including competitive compensation, health insurance, 401(k) retirement plan, and employee discounts. The position requires a Bachelor's degree, minimum 6 months of relevant experience, a valid driver's license, and authorization to work in the US.

Cyber Systems Operations

Company:

Location: Atlanta, IL

Posted Jan 23, 2025

Salesforce Administrator

Company: Per Scholas

Location: Atlanta, GA

Posted Jan 23, 2025

Sales Management Trainee

Company: Enterprise Mobility

Location: Statesboro, GA

Posted Jan 23, 2025

Cyber Systems Operations

Company:

Location: Atlanta, IL

Posted Jan 23, 2025

Part-Time Beauty Advisor - Sephora

Company: Kohl's

Location: Peachtree City, GA

Posted Jan 23, 2025

Cyber Systems Operations

Company:

Location: Marietta, GA

Posted Jan 23, 2025

(USA) Staff Pharmacist

Company: Walmart

Location: Dalton, GA

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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