Technical Support Jobs in Atlanta, GA

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Looking for Technical Support jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Atlanta, GA area.

Operations Supervisor

Company:

Location: Suwanee, GA

Posted Jan 23, 2025

Shift Lead

Company: Walgreens

Location: McDonough, GA

Posted Jan 23, 2025

Sales Consultant

Company: Sysco

Location: College Park, GA

Posted Jan 23, 2025

Sysco is seeking a full-time Sales professional with a minimum of 2 years of experience in food service and/or sales. The role involves establishing and maintaining business relationships with customers, making in-person visits and presentations, and taking customer orders with SSMG goals in mind. The ideal candidate should have deep expertise in the meat and seafood category, strong customer relations skills, and proficiency with MS Outlook. The position offers opportunities for growth and professional development within a dynamic organization.

Risk Management Manager

Company: Merrill

Location: Atlanta, GA

Posted Jan 23, 2025

Bank of America is seeking a Risk Management professional with 5+ years of experience in financial services. The role involves providing risk oversight, identifying and mitigating risks, and developing risk management analyses. Key responsibilities include conducting quality assurance activities, engaging with stakeholders, and ensuring adherence to company policies. The ideal candidate should possess strong analytical skills, data analysis capabilities, and a self-starter attitude. Bank of America values a diverse and inclusive workplace, offering competitive benefits and flexibility to employees.

Business Expert

Company: Apple

Location: Atlanta, GA

Posted Jan 23, 2025

The Business Expert role at the Apple Store involves collaborating with businesses to help them thrive using Apple solutions. This role requires understanding business needs, introducing Apple products, generating leads, and building relationships. The ideal candidate should have experience in business sales, strong communication skills, and the ability to facilitate in-store events. Apple offers competitive pay, benefits including medical and dental coverage, retirement benefits, and educational reimbursement. The company is committed to inclusion and diversity.

Pharmacy Intern Grad

Company: Walgreens

Location: Valdosta, GA

Posted Jan 23, 2025

Advisor, Technical Advisor

Company: Coca-Cola

Location: Atlanta, GA

Posted Jan 23, 2025

Cashier

Company: Sodexo

Location: Augusta, GA

Posted Jan 23, 2025

Sodexo is offering a full-time Cashier position at Augusta University with a pay range of $11.00 to $14.00 per hour. The role involves operating the cash register, providing excellent customer service, and assisting with setup, maintenance, and cleanup. Sodexo values teamwork, reliability, and a safe working environment. Benefits include flexible work hours, ongoing training, and a comprehensive benefits package. The company is committed to diversity, inclusion, and equal employment opportunities.

Industrial Maintenance Technician

Company: Coca-Cola

Location: College Park, GA

Posted Jan 23, 2025

Coca-Cola UNITED is offering a Technician - Maintenance 2 position in College Park, GA. The role involves supporting production, troubleshooting equipment, performing preventative maintenance, and training team members. The company provides a comprehensive benefits package including vacation, health insurance, life insurance, 401(k) match, and exclusive employee discounts. The ideal candidate should be at least 18 years old, have proficient knowledge in packaging equipment operation, and possess problem-solving skills. CCBCU is an Equal Opportunity Employer.

Deloitte Consulting - Strategy Summer Associate

Company: Deloitte

Location: Atlanta, GA

Posted Jan 23, 2025

Deloitte Consulting is recruiting for Summer Associates to join their advisor team. The role involves working on complex business issues, providing strategic solutions, and architecting enterprise transformations. Summer Associates will receive focused learning, development, and mentorship to enhance their advisor skills and prepare for leadership roles. The ideal candidate is a big picture thinker, growth-oriented, innovative, analytical, and tech-savvy, with a passion for creating impactful change. The role requires an MBA degree (expected graduation by Spring/Summer 2026), a minimum of 3 years of work experience, and the ability to travel up to 50%. Deloitte offers a competitive wage range, comprehensive benefits, and opportunities for professional development.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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