Technical Support Jobs in Atlanta, GA

49,403 open positions · Updated daily

Looking for Technical Support jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Atlanta, GA area.

Platinion Enterprise Solutions Manager

Company: Boston Consulting Group (BCG)

Location: Atlanta, GA

Posted Jan 23, 2025

Boston Consulting Group (BCG) is a global consulting firm that specializes in business strategy, digital transformation, and technology. Founded in 1963, BCG has a long history of pioneering in the field of business strategy. The firm works closely with clients to drive positive societal impact and sustainable competitive advantage. BCG Platinion, a subsidiary launched in 2000, adds deep technical expertise to BCG's capabilities, focusing on areas like Architecture, Cybersecurity, Digital Transformation, and Enterprise Application. BCG Platinion's teams are interdisciplinary, collaborative, and agile, with extensive IT expertise. They support clients' total digital transformation through technology, design, cybersecurity, and risk management. The role involves managing large-scale ERP projects, restructuring business and IT processes, and optimizing ERP solutions. Candidates should have a degree in a relevant field, 6+ years of IT/ERP consulting experience, and expertise in platforms like SAP, Salesforce, Oracle, Workday, etc.

Host

Company: Cracker Barrel

Location: Brunswick, GA

Posted Jan 23, 2025

Insurance Agency Owner - Georgia

Company: American Family Insurance

Location: Atlanta, GA

Posted Jan 23, 2025

American Family Insurance is seeking highly motivated individuals to become Agency Owners. This opportunity allows for building a business, owning one's future, and creating financial stability. Agency Owners operate independently, managing sales, growth, and hiring a team. Benefits include financial security, extensive training, and unlimited compensation potential. Requirements include obtaining insurance licenses, passing background checks, and demonstrating a strong work ethic.

Dishwasher

Company: Cracker Barrel

Location: Kingsland, GA

Posted Jan 23, 2025

To-Go Hospitality

Company: Cracker Barrel

Location: Alpharetta, GA

Posted Jan 23, 2025

Data Quality Analyst

Company: CityFibre

Location: Atlanta, GA

Posted Jan 23, 2025

CityFibre, the UK's largest fibre-only network, is seeking a Senior Data Quality Analyst. The role involves maintaining data integrity, conducting root cause analysis, tracking quality metrics, and collaborating with the Data Governance team. The successful candidate will receive a competitive salary, performance-related bonus, and a comprehensive benefits package. CityFibre is committed to diversity, inclusion, and belonging, and welcomes applications from all backgrounds.

Veterinary Assistant - 002111

Company: Banfield Pet Hospital

Location: Norcross, GA

Posted Jan 23, 2025

Banfield Pet Hospital offers rewarding Veterinary Assistant careers. These professionals work closely with other pet health care experts, advocating for pets and educating clients on pet health. They support veterinarians and technicians, ensuring pet and client safety, and maintaining cleanliness. Vet Assistants at Banfield use their technical skills daily, communicate effectively, and mentor team members. Benefits include 401(k) participation, paid time off, and Optimum Wellness Plans for pets. Banfield supports professional growth with development plans, learning opportunities, and community involvement.

Cleaning Crew Member

Company: Cracker Barrel

Location: Valdosta, GA

Posted Jan 23, 2025

Host

Company: Cracker Barrel

Location: Dalton, GA

Posted Jan 23, 2025

The job posting for a Host at Cracker Barrel Old Country Store in Ringgold, GA, emphasizes a welcoming and friendly environment. The role involves greeting guests, managing seating, and potentially growing within the company. Cracker Barrel highlights its commitment to diversity, equity, and inclusion, offering top-notch training, flexible schedules, and competitive benefits. The company fosters a culture of belonging, encouraging employees to be themselves and celebrate differences.

Veterinary Assistant - 0005125

Company: Banfield Pet Hospital

Location: Decatur, GA

Posted Jan 23, 2025

Banfield Pet Hospital offers rewarding Veterinary Assistant careers, where professionals can advocate for pets, educate clients on pet health, and access learning opportunities for career advancement. The role involves assisting veterinarians and technicians, maintaining hospital standards, and educating clients about preventive care. Benefits include 401(k) participation, paid time off, and Optimum Wellness Plans for pets, along with potential for professional growth and community involvement.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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