Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Machining - Chemical Process Operator 2nd shift

Company: Chromalloy Gas Turbine LLC

Location: San Antonio, TX

Posted Sep 01, 2025

Any offer of employment will also be conditioned upon the successful completion of a background investigation and drug screen in accordance with company policy…

AI/ML Engineer

Company: CGI Group, Inc.

Location: Plano, TX

Posted Sep 01, 2025

In this role, you will design and optimize prompts for large language models (LLMs), develop data pipelines, and deploy machine learning solutions that support…

Certified Bilingual Spanish Substitute Teacher - Up to $222 daily

Company: Kokua Education

Location: Austin, TX

Posted Sep 01, 2025

A valid Texas Teacher's certificate is required for all Pre-K4 and Special Education teaching positions. Ability to pass state & federal background checks.

Manager of Environmental Services (Housekeeping)

Company: Houston Methodist Clear Lake Hospital

Location: Nassau Bay, TX

Posted Sep 01, 2025

Two years of progressively responsible leadership experience within applicable field OR. May consider HM employee with one year of experience within applicable…

RN II LTAC IMU

Company: Houston Methodist Continuing Care Hospital

Location: Houston, TX

Posted Sep 01, 2025

Texas RN license or temporary TX RN license, should obtain permanent license within 90 days. Compact license acceptable according to current Board of Nursing…

Controller

Company: Creative Financial Staffing

Location: San Antonio, TX

Posted Sep 01, 2025

Strong technical accounting skills and a passion for process improvement. Implement and optimize ERP systems (Sage Intacct preferred; large ERP experience…

Part-time Substitute Teacher - Austin, TX

Company: Kokua Education

Location: Austin, TX

Posted Sep 01, 2025

Ability to pass state & federal background checks. Minimum of 48 college credit hours. Out-of-pocket costs will be reimbursed after 10 teaching assignments.

Senior Web Marketing Manager

Company: Zendesk

Location: Austin, TX

Posted Sep 01, 2025

Solid communication skills, comfortable explaining complex ideas to both technical and non-technical audiences.

Access Center Workforce Management Analyst

Company: Houston Methodist

Location: Katy, TX

Posted Sep 01, 2025

Bachelor's degree in business administration, mathematics, statistics, or related field; or additional four years of experience (in addition to the minimum…

Part-time Substitute Teacher - up to $135 daily

Company: Kokua Education

Location: Dallas, TX

Posted Sep 01, 2025

Ability to pass state & federal background checks. Minimum of 48 college credit hours. Out-of-pocket costs will be reimbursed after 10 teaching assignments.

Certified Special Education Substitute Teacher - Up to $207 daily

Company: Kokua Education

Location: Austin, TX

Posted Sep 01, 2025

Texas Teacher Certification in Special Education (EC-12) - proof of valid certification required. A valid Texas Teacher's certificate is required for all…

Cloud Platform Engineer - (ADV000B5T)

Company: CGI Group, Inc.

Location: Houston, TX

Posted Sep 01, 2025

Typically requires a bachelors degree or equivalent certification in a related area and normally possess 10 years of experience but no less than 5 years in the…

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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