Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Tool and Die Maker - Manual Machinist (4992)

Company: Boeing

Location: San Antonio, TX

Posted Sep 01, 2025

Fabricate, repair, and maintain various tools, dies, and fixtures used in the manufacturing process. Collaborate with engineers and other team members to…

Senior Full Stack Developer

Company: Guidehouse

Location: San Antonio, TX

Posted Sep 01, 2025

Proven ability to develop software products and solution prototypes and use prototypes to validate technical solution strategies and communicate and explain the…

Senior Enterprise Technical Architect, Cloud

Company: Atlassian

Location: Austin, TX

Posted Sep 01, 2025

Understand technical requirements, guide implementation of solutions, and ensure successful adoption. They partner with Enterprise Solutions Strategists to…

Special Education Teacher - Teacher of the Visually Impaired

Company: Supplemental Health Care

Location: Carrollton, TX

Posted Sep 01, 2025

For this type of employment, Kentucky state law requires a criminal record check as a condition of employment. Part time and full time options available.

HVAC Ctrls Systems Team Leader

Company: Johnson Controls

Location: San Antonio, TX

Posted Sep 01, 2025

Associate degree with six years of field experience or eight years of equivalent related field and site coordination experience in the HVAC industry.

Skilled Laborer

Company: Bauer Foundation Corp

Location: Austin, TX

Posted Sep 01, 2025

*** MUST HAVE A 10 hour OSHA training certification ****. Visual acuity, depth perception and color discrimination consistent with that required of DOT medical…

Lead Data Scientist

Company: Memorial Hermann Health System

Location: Houston, TX

Posted Sep 01, 2025

Education: Bachelor’s Degree in science, engineering, computer science, mathematics, statistics, or related STEM field required.

Senior Cryptographic Public Key Infrastructure (PKI) Manager (Remote Eligible)

Company: Capital One

Location: Plano, TX

Posted Sep 01, 2025

Maintain technical and risk credibility with your own team and with engineering partners across the enterprise. At least 6 years of experience in Cybersecurity.

Commercial HVAC/R and Appliance Technician (Signing Bonus for immediate start)

Company: Central Texas HVAC/R company

Location: Austin, TX

Posted Sep 01, 2025

Company-provided service vehicle and tools. 5+ years of experience diagnosing and repairing commercial refrigeration and HVAC systems.

Registered Nurse (RN) - Certified Home Health

Company: connectRN

Location: Dallas, TX

Posted Sep 01, 2025

Availability: Must have reliable transportation, current driver's license, and car insurance coverage. Licensure: Current and unencumbered license as an RN.

Janitor

Company: North Dallas Digestive Disease Specialists

Location: Plano, TX

Posted Sep 01, 2025

Knowledge of industrial cleaning standards is beneficial for specific environments. The ideal candidate will be responsible for maintaining cleanliness and…

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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