Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Analyst III, IMS Security

Company: American Bureau of Shipping (ABS)

Location: Houston, TX

Posted Aug 25, 2025

The Security Analyst III plays a critical role in providing robust experience, support, and technical expertise in the management of our security engineering…

Software Engineer / Low level Embedded / Grand Prairie, TX

Company: Lockheed Martin

Location: Grand Prairie, TX

Posted Aug 25, 2025

Experience with full software life cycle development including SW design, architecture and integration & test. Low level Embedded software development.

Proximity Marketing Director

Company: Showroom Windows & Doors

Location: San Antonio, TX

Posted Aug 25, 2025

Valid driver’s license and reliable transportation required. You'll recruit, train, and manage a growing team of field marketers while also serving as a player-…

Plumber - Commercial Construction

Company: Primary Plumbing Services

Location: Houston, TX

Posted Aug 25, 2025

Valid driver’s license and reliable transportation. Operate hand tools, power tools, and machinery safely and efficiently.

Machine Operator - Day Shift

Company: NOV Inc.

Location: San Antonio, TX

Posted Aug 25, 2025

Manufactures high-quality, low-cost pipe according to manufacturing specification sheets in an efficient manner while maintaining all NOV quality and safety…

ML Data Scientist - Product Analytics, Apple Ads

Company: Apple

Location: Austin, TX

Posted Aug 25, 2025

Work closely with the product team to identify and size new opportunities, develop data requirements, establish appropriate KPIs, and establish proper reporting…

Sales Assistant (SAN)

Company: CastleRock Communities

Location: Von Ormy, TX

Posted Aug 25, 2025

Qualifications – Customer Service skills, Knowledge of Microsoft Word and Excel, must be able to drive and have a valid Driver’s license.

Machine Operator - Night Shift

Company: NOV Inc.

Location: San Antonio, TX

Posted Aug 25, 2025

Manufactures high-quality, low-cost pipe according to manufacturing specification sheets in an efficient manner while maintaining all NOV quality and safety…

Cyber Software Engineer (Embedded)

Company: Lockheed Martin

Location: Grand Prairie, TX

Posted Aug 25, 2025

Software analysis, code analysis, requirements analysis, software review, interface design. Supporting a broad range of challenges in a dynamic team environment…

Machine Operator Night Shift

Company: Cornerstone Building Brands

Location: Houston, TX

Posted Aug 25, 2025

Interprets blueprints, specifications, and other technical data to select the correct raw material or semi-finished parts. Able to use of measuring gauges.

Senior Cloud Solutions Architect - Azure

Company: eWorld Infotech LLC

Location: Austin, TX

Posted Aug 25, 2025

Analyze customer service requirements and design service solutions to meet business and technical objectives. You will work closely with customers to understand…

Data Scientist - Business Analytics

Company: Apple

Location: Austin, TX

Posted Aug 25, 2025

Demonstrated ability to collaborate with advertisers to design A/B tests to demonstrate effectiveness of Apple Ads, collaborate with sales leadership to…

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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