Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

(#5809) Enterprise Architect in Austin, TX (HYBRID)

Company: Esolvit Inc.,

Location: Austin, TX

Posted Aug 25, 2025

This role is responsible for translating the client's non-functional requirements into specific technical architectures for very large complex technical…

Senior Full Stack Developer

Company: Guidehouse

Location: San Antonio, TX

Posted Aug 25, 2025

Proven ability to develop software products and solution prototypes, and use prototypes to validate technical solution strategies and communicate and explain…

Senior Software Engineer, Back End

Company: Capital One

Location: Plano, TX

Posted Aug 25, 2025

Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies.

Security Officer - Part Time Armed Patrol

Company: Allied Universal

Location: San Antonio, TX

Posted Aug 25, 2025

A valid driver's license is required and must meet Allied Universal driver policy requirements for driving positions only. Must be at least 21 years of age.

Data Analyst Master

Company: Texas Capital Bank

Location: Richardson, TX

Posted Aug 25, 2025

Process Mapping and Optimization: Collaborate with Process SMEs to document and map current state processes, identifying inefficiencies and proposing…

SAP Data Analyst

Company: Omega 365

Location: Houston, TX

Posted Aug 25, 2025

Bachelor's degree in Supply Chain, MIS, or business-related field. Enhance and generate performance analytics and metrics such as target comparisons and or…

Part-time Substitute Teacher - up to $135 daily

Company: Kokua Education

Location: Dallas, TX

Posted Aug 25, 2025

Ability to pass state & federal background checks. Minimum of 48 college credit hours. Out-of-pocket costs will be reimbursed after 10 teaching assignments.

Certified Special Education Substitute Teacher - Up to $207 daily

Company: Kokua Education

Location: Austin, TX

Posted Aug 25, 2025

Texas Teacher Certification in Special Education (EC-12) - proof of valid certification required. A valid Texas Teacher's certificate is required for all…

Painter

Company: Pete's Remodeling & Painting

Location: San Antonio, TX

Posted Aug 25, 2025

The ideal candidate will have a strong background in various painting techniques, including commercial and residential painting, and the ability to work…

Customer Relations Coordinator

Company: Star Communications LLC.

Location: San Antonio, TX

Posted Aug 25, 2025

Tech-comfortable—able to navigate various platforms, troubleshoot common issues, and use support tools effectively.

Certified Bilingual Spanish Substitute Teacher - Up to $222 daily

Company: Kokua Education

Location: Austin, TX

Posted Aug 25, 2025

One of the following Texas Teacher Certifications (proof of valid certification required): A valid Texas Teacher's certificate is required for all Pre-K4 and…

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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