Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Sr. Android Developer

Company: Resolve Tech Solutions Inc.

Location: Irving, TX

Posted Aug 14, 2025

Familiarity with code versioning tools - Git (Gitlab). Experience with Agile tools that support tracking iterative development. Job Types: Full-time, Contract.

Senior Project Management Specialist

Company: Boeing

Location: San Antonio, TX

Posted Aug 14, 2025

Performs studies, analysis (trend, variance, impact), risk assessments to determine impacts, and constraints involving product development, production rates,…

Data Analytics Data Solutions Architect

Company: Crowe LLP

Location: Houston, TX

Posted Aug 14, 2025

Participate in presales engagements to manage the vision and expectations of a client’s multiple stakeholders and create a conceptual solution design involving…

Senior Refrigeration Service Technician - Commercial & Industrial

Company: CoolSys

Location: San Antonio, TX

Posted Aug 14, 2025

Sr, senior, Service Tech, refridgeration, HVAC, refrigeration, HVAC-R, HVAC/R, diagnostic, commercial, service, install, mechanical, mechanic, apprentice, AC,…

Graphic Designer II

Company: Stream Realty

Location: Dallas, TX

Posted Aug 14, 2025

Bachelor’s degree in Graphic Design, Visual Communications, or related field. 4–6+ years of professional design experience, preferably in commercial real estate…

Pharmacist - PRN

Company: Universal Health Services

Location: Austin, TX

Posted Aug 14, 2025

To encourage pay transparency, promote pay equity, and proactively address regulations, UHS and all our subsidiaries will comply with all applicable state or…

SOC Analyst I (Hybrid)

Company: Motorola Solutions

Location: San Antonio, TX

Posted Aug 14, 2025

Familiar with managing & analyzing alerts from security tools such as firewalls and IDS/IPS, endpoint detection and response (EDR) tools.

Category Analyst - General Merchandise

Company: Buc-ee's

Location: Pearland, TX

Posted Aug 14, 2025

Use data sources to develop regular and ad hoc reports to include out of stock, opportunity gap, SKU rationalization, plan-o-gram analysis, promotion analysis,…

Manager, Cloud Development and Automation

Company: KPMG

Location: San Antonio, TX

Posted Aug 14, 2025

Collaborate with clients to understand their requirements and deliver tailored solutions, utilizing excellent oral and written communication skills to interact…

Clinical Pharmacist

Company: AMN Healthcare

Location: Dallas, TX

Posted Aug 14, 2025

ACPE-accredited 20-hour sterile IV compounding certification. ACPE-accredited 20-hour sterile IV compounding certification (Required).

Welder

Company: Dass Holdings

Location: Dallas-Fort Worth, TX

Posted Aug 14, 2025

The Welder will work with a variety of materials, including steel, stainless steel, and alloys, to support the fabrication, maintenance, and repair of pipelines…

Custodial Technician

Company: Galen College of Nursing

Location: Houston, TX

Posted Aug 14, 2025

Use tools ranging from common hand tools, and cleaning tools. As a Facilities Technician at Galen College of Nursing, you will perform routine and preventative…

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages