Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Electrical Superintendent

Company: Walker Engineering

Location: Irving, TX

Posted Aug 14, 2025

Active Texas Journeyman Electrician license. OSHA-30 certification (if not currently certified, must be obtained within six (6) months from date of hire).

Sous Chef- Maravilla at The Domain

Company: Maravilla at The Domain

Location: Austin, TX

Posted Aug 14, 2025

Makes an active contribution towards improving community relations, increasing public regard and overall awareness of the independent living and/or assisted…

Group Manager, Field Marketing

Company: Zendesk

Location: Austin, TX

Posted Aug 14, 2025

Work closely with performance marketing, email marketing, operations and other groups to ensure field marketing plans land successfully.

Senior Cyber Security Analyst

Company: IES Holdings

Location: Sugar Land, TX

Posted Aug 14, 2025

Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or related field. Proficiency in security tools and technologies (SIEM, IDS/IPS,…

Assistant Project Manager

Company: CARCON Industries & Construction

Location: Dallas, TX

Posted Aug 14, 2025

Collaborate with project teams to develop detailed project plans, timelines, and budgets. Previous experience on construction sites is highly desirable.

Executive Chef - Airline Catering

Company: LSG Sky Chefs

Location: Austin, TX

Posted Aug 14, 2025

Represents kitchen and kitchen staff in front of external stakeholders. Guide, motivate and develop the subordinate employees within the Human Resources Policy.

Senior Graphic Designer

Company: VP Racing Fuels Inc

Location: San Antonio, TX

Posted Aug 14, 2025

Bachelor’s degree in Graphic Design, Fine Arts, or a related field and eight (8) years of professional graphic design experience AND/OR an equivalent…

Global Partner Marketing Programs Manager

Company: Zendesk

Location: Austin, TX

Posted Aug 14, 2025

Provide programmatic and operational support for the global Partner Marketing Development Funds (MDF) program, including requests, cancellations, payments,…

Group Manager, Digital Marketing

Company: Zendesk

Location: Austin, TX

Posted Aug 14, 2025

Proficiency in Excel (Pivot Tables, VLOOKUP, SUMIF formulas), Tableau, Analytics tools (GA4, Adobe, etc.), and/or other marketing tools.

Marketing Operations Lead

Company: Zendesk

Location: Austin, TX

Posted Aug 14, 2025

This person will be responsible for designing and collaborating with teams of technical data engineers and architects to enable the foundational components of…

Sr. Staff Pharmacist (Oncology)- Full Time

Company: Houston Methodist Sugar Land Hospital

Location: Sugar Land, TX

Posted Aug 14, 2025

PHRM - Pharmacist - State Licensure - Texas Pharmacist license or eligible for Texas Pharmacist license within 90 days AND.

Creative Director

Company: Farmhouse Stone

Location: Houston, TX

Posted Aug 14, 2025

We need someone who thrives in *fast-moving, idea-to-execution environments*, can own the brand vision from strategy to rollout, and is just as comfortable with…

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages