Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Data Analyst

Company: ExxonMobil

Location: Houston, TX

Posted Aug 14, 2025

Bachelor's degree required in Data/Computer Science, Mathematics or related field (master’s preferred). Experience: 5+ years in oil and gas or data science;…

Entry Level Customer Service Assistant

Company: BrandNest

Location: San Antonio, TX

Posted Aug 14, 2025

_At __*Brandnest*__, we innovate marketing strategies, enhance customer experiences, and manage businesses efficiently, all while providing exceptional online…

Data science AI/ML Architect

Company: Infosys

Location: Richardson, TX

Posted Aug 14, 2025

Understanding of planning, design, management, execution, and reporting of the core components for AI/Cognitive solution).

HVAC Parts Counter Sales Associate- Houston

Company: Robert Madden Industries Ltd

Location: Houston, TX

Posted Aug 14, 2025

The HVAC Counter Sales Associate will play a pivotal role in delivering exceptional customer service and technical expertise within our bustling HVAC supply…

Technology Architect-Java Microservices

Company: Infosys

Location: Richardson, TX

Posted Aug 14, 2025

This position will interface with key stakeholders and apply technical proficiency across different stages of the Software Development Life Cycle including…

Senior Software Engineer (PHP/Javascript)

Company: Accolade, Inc.

Location: Houston, TX

Posted Aug 14, 2025

Lead and mentor junior and mid-level engineers, providing technical guidance and code reviews. You will collaborate closely with internal stakeholders, product…

TruckMovers Class A & B Contractors Wanted - San Antonio

Company: TruckMovers

Location: San Antonio, TX

Posted Aug 14, 2025

TruckMovers drivers are independent contractors and have the freedom to operate on their own schedule. We require for CDL (Class B Min) independent contract…

HVAC Sheet Metal Mechanic

Company: Trade Management

Location: Houston, TX

Posted Aug 14, 2025

Valid driver’s license and reliable transportation. Operate and maintain hand tools, power tools, gauges, and measuring devices. Paid time off and holidays.

Sales Assistant

Company: Farmhouse Stone

Location: Houston, TX

Posted Aug 14, 2025

Experience in *construction, design, or home improvement* industries. Manage incoming client inquiries via phone, email, and website forms.

Machine Operator (Saw/Shear)

Company: McNichols

Location: Garland, TX

Posted Aug 14, 2025

Safely operate shop equipment to cut metal materials using hydraulic shears and saws, and other power tools. All uniforms, steel toed boots, welding gear, and…

Banquet Chef

Company: The Club At Sonterra

Location: San Antonio, TX

Posted Aug 14, 2025

Manages food production for all club events including member/guest private parties and golf outings. General knowledge of expense control as it relates to…

ML/AI Engineer

Company: Cercle.ai, Inc

Location: Addison, TX

Posted Aug 14, 2025

Build cutting-edge RAG systems combining vector databases, knowledge graphs, and state-of-the-art embeddings. Architect and ship production-grade AI agents that…

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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