Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Senior Accountant

Company: Nexas Commercial

Location: Houston, TX

Posted Aug 14, 2025

Assist with budgeting, forecasting, and project-level cash flow projections. Oversee payroll processing and ensure timely payments and reporting.

Staff Accountant

Company: HDFFP LLC

Location: San Antonio, TX

Posted Aug 14, 2025

Assist in filing of tax forms with federal, state, and local agencies in compliance with regulatory requirements. Prepare and submit monthly sales tax returns.

Graphic Designer

Company: Motor Controls Inc

Location: Dallas, TX

Posted Aug 14, 2025

This position offers an excellent opportunity for a recent graduate or early-career professional to develop their skills in a fast-paced manufacturing…

Software Engineer 4

Company: Procom

Location: San Antonio, TX

Posted Aug 14, 2025

We are seeking a highly skilled Senior Full Stack Software Engineer to design, develop, test, and maintain enterprise applications that meet business and…

Teacher DHH Deaf and Hard of Hearing

Company: Therapeds of Colorado

Location: San Antonio, TX

Posted Aug 14, 2025

Must have a Masters Degree *in special education deaf/hard-of-hearing or its equivalent* and be licensed (or eligible) by the Colorado Dept of Education.

Sr. Specialist - IT App Dev

Company: Energy Transfer Partners

Location: Houston, TX

Posted Aug 14, 2025

Developing technical documentation to guide future software development projects. Designing and developing software systems using best practices.

Marketing Manager - Spectrum News

Company: SPECTRUM

Location: Austin, TX

Posted Aug 14, 2025

Serve as the resident expert on all things Texas, guiding localizations and customizations of campaigns at the state and local levels.

Staff Pharmacist- PRN

Company: Houston Methodist Sugar Land Hospital

Location: Sugar Land, TX

Posted Aug 14, 2025

PHRM - Pharmacist - State Licensure - Texas Pharmacist license or eligible for Texas Pharmacist license within 90 days AND.

Asset & Project Manager - Commercial Real Estate

Company: Precision Investments

Location: Plano, TX

Posted Aug 14, 2025

Identify opportunities to improve quality and services, and implement new systems or technology tools to enhance team efficiency, communication, and data…

Customer Service Representative

Company: GEICO

Location: Richardson, TX

Posted Aug 14, 2025

Active Personal Lines or P&C license (preferred). You’ll have access to industry leading training, certification assistance, career mentorship and coaching with…

Apprentice Plumber

Company: Kat's Plumbing Inc.

Location: Missouri City, TX

Posted Aug 14, 2025

Support field service operations by responding to service calls and performing necessary repairs. Utilize hand tools and power tools safely and effectively for…

Fitter and Welder Day Shift

Company: Cornerstone Building Brands

Location: Houston, TX

Posted Aug 14, 2025

A minimum of one (1) year experience welding and fitting in a production environment or valid welding certification. Ability to read blueprints and drawings.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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