Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Director of Marketing

Company: Spark Energy, L.P.

Location: Houston, TX

Posted Aug 12, 2025

Bachelor’s degree in Marketing, Business Administration, or a related field; MBA preferred. Strong expertise in digital marketing strategies and tools, with a…

Data Center Project Manager, IT/Network

Company: Microsoft

Location: San Antonio, TX

Posted Aug 12, 2025

Bachelor's or Technical College Degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management or related…

Part-Time Armed Guard

Company: St. Moritz Security Services

Location: Garland, TX

Posted Aug 12, 2025

May require a current state driver’s license, clean driving record as determined by SMSSI, and the ability to safely operate motor vehicle, golf cart, and/or…

Full Stack Engineer - Early Career

Company: Lockheed Martin

Location: Grand Prairie, TX

Posted Aug 12, 2025

As an Operational Technology (OT) Full Stack Engineer, you will be part of a team that has enterprise-wide responsibility for optimizing decision-making through…

Clinical Pharmacist

Company: US Veterans Health Administration

Location: Houston, TX

Posted Aug 12, 2025

HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees,…

AI Data Engineer

Company: Crowe LLP

Location: Austin, TX

Posted Aug 12, 2025

Design, develop, and maintain robust data pipelines and ETL processes that enable the seamless integration, cleansing, harmonization, and transformation of data…

AI Security Engineer

Company: Crowe LLP

Location: Houston, TX

Posted Aug 12, 2025

Excellent communication skills, with the ability to clearly articulate complex security topics to both technical and non-technical audiences.

Senior Data Analyst - Quality

Company: Memorial Hermann Health System

Location: Houston, TX

Posted Aug 12, 2025

Partner with customers and technical teams to design, develop and implement the analytics insights and tools in support of actionable, operational, strategic…

Manual Machinist in Houston, Texas

Company: HOERBIGER

Location: Houston, TX

Posted Aug 12, 2025

Quality Assurance: Inspect parts using micrometers, calipers, bore gauges, and other precision measuring tools to ensure adherence to tolerances.

Foreman Electrician

Company: Cummings Electrical

Location: Fort Worth, TX

Posted Aug 12, 2025

Must have active driver’s license and acceptable motor vehicle report. Can build/design effective layout drawings and record drawings. ($1,000 sign on bonus).

AI Data Engineer

Company: Crowe LLP

Location: Houston, TX

Posted Aug 12, 2025

Design, develop, and maintain robust data pipelines and ETL processes that enable the seamless integration, cleansing, harmonization, and transformation of data…

Inbound Call Center Agent

Company: BrandNest

Location: Austin, TX

Posted Aug 12, 2025

Respond to inbound calls from customers, addressing inquiries and resolving issues efficiently. In this vital role, you will handle inbound calls, deliver…

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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