Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

HVAC Refrigeration Service Technician

Company: Nextech

Location: San Antonio, TX

Posted Aug 07, 2025

EPA certification and a valid driver’s license. Diagnose and repair HVAC/R systems, including electrical, mechanical, and electronic components.

Data Analyst

Company: FloSports, Inc.

Location: Austin, TX

Posted Aug 07, 2025

This role will be instrumental in supporting our experimentation reporting and insights as the highest priority, while also driving customer and in-field survey…

Registered Nurse (RN) - TCUC Austin (Westgate)

Company: Texas Children's Hospital

Location: Austin, TX

Posted Aug 07, 2025

Required Diploma in Nursing Or Associate's degree in a related field accepted by the Texas Board of Nursing for the purposes of obtaining and maintaining an RN…

Cyber Threat Intelligence Analyst

Company: Chevron

Location: Houston, TX

Posted Aug 07, 2025

Education – bachelor’s degree in a related field or bachelor’s degree with related experience. Analysts should have excellent written and oral communication…

Registered Nurse (RN) Informaticist

Company: Townsen Memorial Hospital

Location: Houston, TX

Posted Aug 07, 2025

Collaborate on the design and customization of clinical decision support tools (e.g., alerts, order sets, protocols). Bachelor of Science in Nursing.

Call Center Manager

Company: Matrix Medical Management

Location: Houston, TX

Posted Aug 07, 2025

Bachelor’s degree in business administration or related field. Promote courteous, compassionate, and professional communication with patients, clients, and…

Sr Analyst, IT Security Program Architecture

Company: Vaco by Highspring

Location: Houston, TX

Posted Aug 07, 2025

Security Program Architect to lead the integration of cybersecurity governance, risk, and compliance (GRC) with secure architecture and technical design across…

Customer Data Specialist

Company: Wisenbaker Builder Services, Inc.

Location: Houston, TX

Posted Aug 07, 2025

At BuildOn Technologies, you’ll own customer product catalogs and data accuracy from end to end—ensuring that what customers see is right, every time.

Senior Data Analyst

Company: Infosys

Location: Irving, TX

Posted Aug 07, 2025

Proficiency in Excel, SQL, and data visualization tools (e.g., Power BI, Tableau). Experience in data analysis, preferably in financial services or compliance.

HVAC Refrigeration Service Technician

Company: Nextech

Location: San Antonio, TX

Posted Aug 07, 2025

EPA certification and a valid driver’s license. Diagnose and repair HVAC/R systems, including electrical, mechanical, and electronic components.

Digital Forensic Analyst I

Company: Contact Government Services, LLC

Location: Austin, TX

Posted Aug 07, 2025

Experience working with structured data exported from various platforms including analysis, custom scripting, and data manipulation to develop reports for…

Risk and Compliance Business Analyst

Company: Infosys

Location: Irving, TX

Posted Aug 07, 2025

Perform complex programming functions, assistance, and technical advice including design architecture, configuration, writing, testing, and documentation to…

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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