Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Senior AdTech/MarTech Solutions Architect

Company: Yoh, A Day & Zimmermann Company

Location: Dallas, TX

Posted Aug 06, 2025

The ideal candidate will bridge technical execution with strategic vision, driving scalable, privacy-compliant advertising solutions across digital platforms.

Director, Operations Audit

Company: Teacher Retirement System of Texas

Location: Austin, TX

Posted Aug 06, 2025

Master’s degree in business administration, public administration, or a related field. Texas state government program policies, procedures, regulations, and…

Senior Data Scientist

Company: LTIMindtree

Location: Irving, TX

Posted Aug 06, 2025

Having good experience in using ML models and debugging ML models and work on training of new LLM models for creating end to end automation frameworks.

Solutions Architect – (Houston, TX)

Company: sierra digital

Location: Houston, TX

Posted Aug 06, 2025

Be involved in the end-to-end internal SAP product development from discovery stage to production support; prepare project definition, design & develop SAP…

Retail Janitor (full-time)

Company: Living Spaces

Location: Houston, TX

Posted Aug 06, 2025

Greets and engages all guests throughout Living Spaces. The Janitor’s primary responsibility is to maintain a clean and well represented work and guest…

Banquet Chef

Company: Marriott International, Inc

Location: Dallas, TX

Posted Aug 07, 2025

Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Provides information to supervisors, co-workers, and…

Senior Specialist - IT ETRM Apps Dev

Company: Sunoco LP

Location: Houston, TX

Posted Aug 07, 2025

As a part of a development team, this individual will have development and support responsibility for business users, including trouble-shooting and problem…

Pharmacist

Company: PharMerica

Location: San Antonio, TX

Posted Aug 07, 2025

This position will provide the opportunity to grow your pharmaceutical skills under the direct guidance of a state licensed pharmacist while providing essential…

Member Services Representative II

Company: Optum

Location: Pearland, TX

Posted Aug 06, 2025

Handles member and provider calls for our Medicare Advantage plan and have demonstrated ability to interpret Medicare Policy and Procedures including but not…

Specialist - Architecture

Company: LTIMindtree

Location: Irving, TX

Posted Aug 06, 2025

Experience with CICD pipelines version control Git and infrastructure as code IaC tools. Strong understanding of microservices architecture and API design.

Software Test Engineer (A Group MLB TE 02)

Company: Q-Edge Corporation, Foxconn

Location: Houston, TX

Posted Aug 06, 2025

1.Successful completion of 4-years of high school, or equivalent, plus completion of 4 years of college with a bachelor’s degree, plus attainment of a master’s…

Production Data Analyst

Company: TOYO Solar Texas LLC

Location: Humble, TX

Posted Aug 06, 2025

The ideal candidate will have a strong background in data analysis and be proficient in various tools and methodologies to extract insights from complex…

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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