Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

GenAI Engineer

Company: Deloitte

Location: San Antonio, TX

Posted Aug 07, 2025

A bachelor's degree in computer science, software engineering, or a related discipline. The ideal candidate will be a dependable team player, collaborating with…

Commercial Journeyman Plumber

Company: The Contractor Consultants

Location: Dallas, TX

Posted Aug 07, 2025

Valid driver's license with a clean driving record. Active Journeyman Plumber license required. 10+ years of plumbing experience, preferably in commercial field…

Claims Analyst

Company: VIA Metropolitan Transit

Location: San Antonio, TX

Posted Aug 07, 2025

Must have a good driving record, a valid driver's license, and have access to private transportation. Adjuster’s license is required.

Laborer

Company: Brasfield & Gorrie, LLC

Location: Dallas, TX

Posted Aug 07, 2025

May operate hand and power tools of all types: air hammers, earth tampers, cement mixers, small mechanical hoists, surveying and measuring equipment, and a…

Commercial HVAC Project Manager

Company: The Contractor Consultants

Location: Dallas, TX

Posted Aug 07, 2025

Valid driver's license with clean driving record. This full-time, field-based position is perfect for a certified chiller mechanic with hands-on expertise in…

Marketing Graphics Designer

Company: InTouch Credit Union

Location: Plano, TX

Posted Aug 07, 2025

Two or more years of using creative/graphic design tools, and executing related processes, such as creation or reformatting of graphics for print and digital…

Junior Graphic Designer | Part-Time | Moody Center

Company: Oak View Group

Location: Austin, TX

Posted Aug 07, 2025

1–2 years of internships or professional graphic design experience (venue, live events, entertainment, music, sports, or agency experience a plus).

Construction Project Manager

Company: Ensign Services

Location: San Antonio, TX

Posted Aug 07, 2025

Oversees, directs, and manages the general contractors and contracted consultants responsible for developing project scope, budget, and schedule, to establish…

AI Security Engineer, Manager

Company: Deloitte

Location: San Antonio, TX

Posted Aug 07, 2025

The team consults and executes on a wide range of initiatives involving process and tool development and implementation including training development,…

Pharmacist - Home Delivery

Company: Ascension

Location: Austin, TX

Posted Aug 07, 2025

Oversee technical personnel who assist in the preparation, maintenance, and dispensing of medications and supplies. Long-term & short-term disability.

Account Executive Healthcare Sales

Company: Amedisys

Location: San Antonio, TX

Posted Aug 07, 2025

Reliable transportation, current driver's license, and liability insurance. Meets minimum administrative standards:Documents the minimum expectation of sales…

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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