Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Customer Call Center Rep

Company: QTC Management, Inc.

Location: San Antonio, TX

Posted Aug 05, 2025

Offer excellence in service while answering, processing, and documenting a high volume of inbound calls in the most efficient manner possible.

IT Security Analyst

Company: Benelynk

Location: Houston, TX

Posted Aug 05, 2025

Reviews analyze and make recommendations regarding the design and implementation of the operational risk management framework as applicable and required for…

Marketing Assistant

Company: Allied Stone Inc

Location: Dallas, TX

Posted Aug 06, 2025

You will work closely with the Marketing Coordinator, Sales Managers, and Sales Team to develop and nurture relationships with home builders, designers,…

Sales Associate

Company: Robbins Brothers

Location: Arlington, TX

Posted Aug 06, 2025

Promptly answers telephone calls according to established company guidelines. Communicates promptly with guests through all avenues of communication: in-person,…

Cloud Engineer I - Gen AI

Company: GM Financial

Location: Irving, TX

Posted Aug 05, 2025

Willingness and ability to take a “code first” approach to fully automate the deployment and management of cloud infrastructure and environments using Terraform…

IT Security Analyst

Company: Benelynk

Location: San Antonio, TX

Posted Aug 05, 2025

Reviews analyze and make recommendations regarding the design and implementation of the operational risk management framework as applicable and required for…

Sales Associate

Company: Heyday Skincare - River Oaks

Location: Houston, TX

Posted Aug 05, 2025

You deliver this experience by connecting with our guests, sharing product recommendations, anticipating customer needs, and resolving all questions.

Pastry Chef de Partie

Company: Kalahari Resorts & Conventions

Location: Round Rock, TX

Posted Aug 05, 2025

He/She is also responsible for assisting in ensuring the cleanliness, sanitation and safety in the kitchen, and storage areas while minimizing waste and…

Lead HVAC Service Technician

Company: US AMR-Jones Lang LaSalle Americas, Inc.

Location: Austin, TX

Posted Aug 05, 2025

Valid state driver's license. This position is a truck-based, mobile technician role responsible for performing preventive maintenance and repairs on HVAC…

HVAC Chiller Technician

Company: Top Tempo Technical

Location: Dallas, TX

Posted Aug 05, 2025

Two-year technical degree in a related field is preferred. Serve as a lead and front-line resource to service technicians through technical support and provide…

Semi-skilled Laborer

Company: City of Houston, TX

Location: Houston, TX

Posted Aug 05, 2025

A valid Texas Class C driver's license and compliance with the City of Houston's policy on driving (AP 2-2). This role may also involve driving vehicles to and…

IT Security Analyst

Company: Benelynk

Location: Dallas, TX

Posted Aug 05, 2025

Reviews analyze and make recommendations regarding the design and implementation of the operational risk management framework as applicable and required for…

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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