Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Cyber Security Analyst

Company: Leidos

Location: San Antonio, TX

Posted Aug 05, 2025

Beyond advising and guiding technical matters, this position is tasked with driving implementation and adoption of new tools, research, capabilities, frameworks…

Brand Ambassador

Company: Marvin

Location: Pflugerville, TX

Posted Aug 05, 2025

Generate qualified leads by converting conversations into in-home consultation appointments. Compensation: Earn $18 – $30+/hr — guaranteed hourly pay of $18/hr…

Software Development Engineer II

Company: Toyota

Location: Plano, TX

Posted Aug 05, 2025

Demonstrated ability at having gained/used increasing level of technical knowledge and hands-on experience in several technologies, software architecture styles…

Senior Cloud Solutions Architect *TS/SCI Required

Company: Piper Companies

Location: San Antonio, TX

Posted Aug 05, 2025

Cloud solutions architect, solutions architect, cloud engineer, cloud specialist, cloud administrator, AWS administrator, microservices, AWS, amazon web service…

Retail - Cashier/Sales Associate

Company: Michaels Stores

Location: San Antonio, TX

Posted Aug 05, 2025

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor…

RN Charge Nurse PRN - Nursing

Company: Presbyterian Village North

Location: Dallas, TX

Posted Aug 05, 2025

Excellent technical, assessment and documented skills. Is responsible for health care management of the campus to include, independent and assisted living,…

Transportation Geotechnical Engineer/Project Manager

Company: ESP Associates

Location: San Antonio, TX

Posted Aug 05, 2025

ESP is a multi-discipline engineering design and consulting firm providing our clients with civil engineering, surveying, planning/landscape architecture,…

Transportation Geotechnical Engineer/Project Manager

Company: ESP Associates

Location: Round Rock, TX

Posted Aug 05, 2025

ESP is a multi-discipline engineering design and consulting firm providing our clients with civil engineering, surveying, planning/landscape architecture,…

Operations Digital and AI Delivery Analyst

Company: Macquarie Group Limited

Location: Houston, TX

Posted Aug 05, 2025

You will also recommend improvements, evaluate opportunities, and implement solutions (autonomously and with guidance) while influencing the organization as a…

Finnish / Swedish Bilingual Hybrid Intake Representative

Company: Collaborative, LLC

Location: Austin, TX

Posted Aug 05, 2025

The ideal candidate will possess strong communication skills, including phone etiquette, and be comfortable working in a call center environment.

Advanced Practice Provider - Neurocritical Care (Nights)

Company: UTHealth Houston

Location: Houston, TX

Posted Aug 05, 2025

Other employee discounts including entertainment, car rentals, cell phones, etc. Nurse Practitioner: Current Texas Licensure as a Registered Nurse Current Texas…

Transportation Geotechnical Engineer/Project Manager

Company: ESP Associates

Location: Austin, TX

Posted Aug 05, 2025

Candidate must be able to pass a drug screen, background check, and have a satisfactory driving record in accordance with the company’s driving (MVR) policy.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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