Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Armed Patrol Supervisor

Company: St. Moritz Security Services

Location: Dallas-Fort Worth, TX

Posted Aug 05, 2025

May require a current state driver’s license, clean driving record as determined by SMSSI, and the ability to safely operate motor vehicle, golf cart, and/or…

Security Operations Analyst, Mid

Company: Booz Allen

Location: San Antonio, TX

Posted Aug 05, 2025

As a SOC analyst on our team, you’ll monitor and analyze threats, using state-of-the-art tools and your cyber security skills to identify, remediate, and…

Armed Security Officer Auto Zone

Company: St. Moritz Security Services

Location: Houston, TX

Posted Aug 05, 2025

Must be present in the field or office during assigned shift. Prepares, discusses, and implements disciplinary notices and corrective actions to security…

CNC Set-Up Operator

Company: Western Extrusions

Location: Carrollton, TX

Posted Aug 05, 2025

Must be capable of working with a variety of tools which may include hand tools, cutting tools, measuring tools and machine tools.

Data Analyst

Company: GHRA WAREHOUSE AND DISTRIBUTION LLC

Location: Houston, TX

Posted Aug 05, 2025

Proactively analyze data to answer key questions for stakeholders, with an eye on what drives business performance, and investigate and communicate which areas…

Manager, Community Relations & Employee Engagement

Company: Occidental Petroleum Corporation

Location: Houston, TX

Posted Aug 05, 2025

Establish metrics, measuring both impact and value on community investments, involvement, and programs, inclusive of conducting impact and return assessments/…

Customer Service Specialist – Delivery Advocate

Company: Carvana

Location: Houston, TX

Posted Aug 05, 2025

Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of…

PV Fluid Level III Officer

Company: St. Moritz Security Services

Location: Houston, TX

Posted Aug 05, 2025

Must be present in the field or office during assigned shift. Prepares, discusses, and implements disciplinary notices and corrective actions to security…

Client Service Assistant

Company: Ice Speak Social

Location: Houston, TX

Posted Aug 05, 2025

Maintain a professional, friendly, and helpful demeanor at all times. This role involves supporting client-facing operations, providing exceptional service to…

Armed Security Officer

Company: St. Moritz Security Services

Location: Grand Prairie, TX

Posted Aug 05, 2025

May require a current state driver’s license, clean driving record as determined by SMSSI, and the ability to safely operate motor vehicle, golf cart, and/or…

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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