Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Security & Smart Home Sales Specialist

Company: Bulldog /ADT Security Services, LLC

Location: Grapevine, TX

Posted Aug 01, 2025

Valid driver’s license, reliable personal transportation & current vehicle insurance-required.*. Valid driver’s license, reliable personal transportation &…

Security & Smart Home Sales Specialist

Company: Bulldog /ADT Security Services, LLC

Location: Irving, TX

Posted Aug 01, 2025

Valid driver’s license, reliable personal transportation & current vehicle insurance-required.*. Valid driver’s license, reliable personal transportation &…

DPS - LS - Cybersecurity Operations Analyst - 0319

Company: TEXAS DEPARTMENT OF PUBLIC SAFETY

Location: Austin, TX

Posted Aug 01, 2025

Graduation from an accredited four-year college or university with a Bachelor’s Degree majoring in Information Technology, Computer Science, Cyber Security, or…

Security & Smart Home Sales Specialist

Company: Bulldog /ADT Security Services, LLC

Location: Garland, TX

Posted Aug 01, 2025

Valid driver’s license, reliable personal transportation & current vehicle insurance-required.*. Valid driver’s license, reliable personal transportation &…

Public Works Laborer - Parks Custodial

Company: CITY OF WACO, TEXAS

Location: Austin, TX

Posted Aug 01, 2025

The City provides a full range of municipal services including a regional airport, animal services, building inspections, code enforcement, convention and…

Facility Custodian

Company: Cornerstone Building Brands

Location: Dallas, TX

Posted Aug 01, 2025

Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

Progressive Roofing - Roofing Estimator - Dallas, TX

Company: Progressive Roofing

Location: Duncanville, TX

Posted Aug 01, 2025

Maintain a positive rapport with property and facilities managers, general contractors, and manufacturer’s representatives. Company paid short-term disability.

Security & Smart Home Sales Specialist

Company: Bulldog /ADT Security Services, LLC

Location: Plano, TX

Posted Aug 01, 2025

Valid driver’s license, reliable personal transportation & current vehicle insurance-required.*. Valid driver’s license, reliable personal transportation &…

Senior AWS Cloud Solutions Architect - Active TS/SCI Clearance Required

Company: TSR Consulting Services, Inc (Confidential Client)

Location: San Antonio, TX

Posted Aug 01, 2025

Provide technical guidance in AWS tools, including Kubernetes, EKS, and Lambda. Bachelor’s degree in a related field (master’s degree may substitute for 2 years…

Maintenance Technician (Mechanical & Electrical) - Night Shift

Company: Arlon Graphics

Location: San Antonio, TX

Posted Aug 01, 2025

Troubleshoot and repair motors, mechanical circuits, and all mechanical and electrical systems Building repairs. Welding includes arc, stick, tig and mig.

Catering Sales Coordinator

Company: DRG Concepts

Location: Dallas, TX

Posted Aug 01, 2025

Identify and pursue new catering leads through cold calls, networking, referrals, and digital platforms. This role is responsible for driving catering sales,…

Senior AWS Solutions Architect - San Antonio, TX - Active TS/SCI Clearance Required

Company: D&Z Federal Division

Location: San Antonio, TX

Posted Aug 01, 2025

Provide technical guidance in AWS tools, including Kubernetes, EKS, and Lambda. Bachelor’s degree in a related field (master’s degree may substitute for 2 years…

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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