Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

MIG Welder

Company: Comal Services

Location: Humble, TX

Posted Aug 01, 2025

Utilize hand tools, power tools, and welding equipment to fabricate components according to blueprints and schematics.

Project Coordinator

Company: Kofile Technologies

Location: Dallas, TX

Posted Aug 01, 2025

Bachelor’s degree in business, Communications, or a related field. Support the implementation of PMO tools, processes, and templates.

Senior Treasury Analyst

Company: Incline P&C Group

Location: Austin, TX

Posted Aug 01, 2025

Cash Management & Forecasting: Maintain weekly and daily cash positioning, as well as short and long-term cash forecasting to ensure optimal cash utilization.

General Medical Surgical/Telemetry RN

Company: Baylor St Luke's Medical Center

Location: Houston, TX

Posted Aug 01, 2025

Active Registered Nurse license in good standing with the Texas Board of Nursing. With the staff nurse's professional practice, you are responsible for…

Armed Security - Cash Transport

Company: GardaWorld Cash

Location: Austin, TX

Posted Aug 01, 2025

21 years of age or older with a valid and clean driver’s license. We provide our clients with solutions in every phase of their cash supply chain, including…

Security & Smart Home Sales Specialist

Company: Bulldog /ADT Security Services, LLC

Location: Spring, TX

Posted Aug 01, 2025

Valid driver’s license, reliable personal transportation & current vehicle insurance-required.*. Valid driver’s license, reliable personal transportation &…

Security & Smart Home Sales Specialist

Company: Bulldog /ADT Security Services, LLC

Location: Pasadena, TX

Posted Aug 01, 2025

Valid driver’s license, reliable personal transportation & current vehicle insurance-required.*. Valid driver’s license, reliable personal transportation &…

Teacher - Pre-K

Company: Jubilee Academies

Location: San Antonio, TX

Posted Aug 01, 2025

Position Minimum Qualifications: • Hold at least a bachelor’s degree and must present official transcripts showing a bachelor’s degree awarded.

General Medical Surgical/Telemetry RN

Company: Baylor St Luke's Medical Center

Location: Houston, TX

Posted Aug 01, 2025

Active Registered Nurse license in good standing with the Texas Board of Nursing. With the staff nurse's professional practice, you are responsible for…

Welder/Fabricator

Company: NOV Inc.

Location: Houston, TX

Posted Aug 01, 2025

Read and interpret blueprints and technical drawings to fabricate parts; design and build jigs and fixtures for welding applications.

Web/ Software Developer

Company: North American University

Location: Stafford, TX

Posted Aug 01, 2025

Bachelor’s degree in computer science, Web Development, or related field (or equivalent experience). Design, develop, and maintain internal tools such as:

Payroll / Cost Accountant

Company: Agency 8

Location: Austin, TX

Posted Aug 01, 2025

Bachelor’s degree in Accounting, Finance, or related field. Ensuring timely submission and compliance with federal, state, and local regulations.

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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