Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

CRM Manager

Company: Pneumatic and Hydraulic Co.

Location: Houston, TX

Posted Aug 01, 2025

As our CRM Specialist, you will play a key role in driving enterprise-wide adoption and optimization of our CRM platform-HubSpot-across sales, service, and…

Security & Smart Home Sales Specialist

Company: Bulldog /ADT Security Services, LLC

Location: Hollywood Park, TX

Posted Aug 01, 2025

Valid driver’s license, reliable personal transportation & current vehicle insurance-required.*. Valid driver’s license, reliable personal transportation &…

Manager of External Communications

Company: KIPP Texas Public Schools

Location: San Antonio, TX

Posted Aug 01, 2025

Provide campus-level resources, training, and best practices for managing campus social media pages by creating and distributing a monthly social media…

Procurement Data Analyst (Experienced)

Company: BOEING

Location: Dallas, TX

Posted Aug 01, 2025

Skill and ability to collect, organize, synthesize, and analyze data; summarize findings; develop conclusions and recommendations from appropriate data sources.

Security & Smart Home Sales Specialist

Company: Bulldog /ADT Security Services, LLC

Location: San Antonio, TX

Posted Aug 01, 2025

Valid driver’s license, reliable personal transportation & current vehicle insurance-required.*. Valid driver’s license, reliable personal transportation &…

Project Manager, Growth & Innovation

Company: Amazon

Location: Austin, TX

Posted Aug 01, 2025

Reporting to the Executive Leader, the Project Manager will be responsible for supporting a small team that works cross-functionally with stakeholders…

Contingent Labor Program Manager

Company: Acara Solutions

Location: San Antonio, TX

Posted Aug 01, 2025

A valid driver's license and clean driving record are required. Track fulfillment progress and evaluate supplier performance against service level agreements (…

Bilingual Machine operator

Company: XL Pro Staffing and Consulting

Location: Dallas, TX

Posted Aug 01, 2025

Basic understanding of mechanical, electrical, and hydraulic systems. Troubleshoot minor mechanical issues to avoid delays. Must be able to lift up to 50 lbs.

Manager of External Communications

Company: KIPP Texas Public Schools

Location: Houston, TX

Posted Aug 01, 2025

Provide campus-level resources, training, and best practices for managing campus social media pages by creating and distributing a monthly social media…

AT&T Sales Team Member

Company: NSI Telecommunications, Inc.

Location: Round Rock, TX

Posted Aug 01, 2025

Bachelor’s Degree in marketing, business, entrepreneurship, or a related field is preferred but not required. Maintain accurate records by meticulously entering…

Smart Buildings Graphics Designer

Company: Siemens

Location: Irving, TX

Posted Aug 01, 2025

Technical certification, vocational training, associate degree or bachelor’s degree in engineering related fields such as drafting and design.

Marketing Manager

Company: Prime Controls

Location: Lewisville, TX

Posted Aug 01, 2025

Experience in B2B or industrial marketing (systems integration, engineering, or construction industry experience is a plus). 401(k) with company match.

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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