Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Machine Operator

Company: Balance Staffing

Location: Austin, TX

Posted Jul 31, 2025

Load materials including components, stencils, and chemicals to prepare for production. Perform in-process quality checks and troubleshoot minor machine issues.

MARKETING & COMMUNITY MANAGER

Company: Hotel Magdalena

Location: Austin, TX

Posted Jul 31, 2025

A Marketing + Community Manager must develop and maintain the company’s culture, values, and reputation in the public eye, and with all staff, guests, vendors,…

Security Officer - Full-time/Nights

Company: Houston Methodist West Hospital

Location: Houston, TX

Posted Jul 31, 2025

Security Officer state license: Security Officer Non-Commissioned, submission of application within 14 days of hire date, and obtained within one year of…

Data Scientist/Sr Data Scientist, IOC Analytics

Company: American Airlines

Location: Dallas, TX

Posted Jul 31, 2025

Domain knowledge in the airline industry or other transportation-related field. Practical experience in data extraction, engineering, cleansing, analysis, and…

AI Specialist - R&D Petroleum Engineering

Company: Aramco

Location: Houston, TX

Posted Jul 31, 2025

B.S. in engineering or equivalent technical field. Participates in technical societies and technical groups in his/her area of expertise; represents Aramco on…

DevOps Software Engineer

Company: Paycom Payroll Llc

Location: Irving, TX

Posted Jul 31, 2025

The responsibilities of a DevOps Software Engineer include aiding in the implementation of processes, tools, and methodologies to balance needs throughout the…

Ai Engineer

Company: PepsiCo Beverages North America

Location: Plano, TX

Posted Jul 31, 2025

Prototyping, iterating, and taking to production domain-specific AI agents that can communicate and work with other AI agents, performing tasks such as…

Security Project Manager

Company: Loyal Source

Location: San Antonio, TX

Posted Jul 31, 2025

Loyal Source is an Orlando-based workforce solutions provider dedicated to delivering elite services worldwide, with a focus in government healthcare, technical…

Carpenter (Project Support) – Handyman & Residential Remodeling

Company: East Austin Carpenters

Location: Austin, TX

Posted Jul 31, 2025

Reliable personal work vehicle and valid driver’s license. Punch List / Finishing Tools – For drywall repairs, paint touch-ups, and light electrical/plumbing…

Retail Accountant III

Company: STATE PRESERVATION BOARD

Location: Austin, TX

Posted Jul 31, 2025

Electronically (including cell phones):* TXSPB.formstack.com/forms/tx\_state\_app. Invoice customers for purchases made via Purchase Order and assists with…

Client Success Manager - Grapevine

Company: Paycom Payroll Llc

Location: Grapevine, TX

Posted Jul 31, 2025

Comfortable with high-volume calls, persuasion and data analysis to understand client needs. Bachelor's degree in Business or related field of study.

Data Analyst, MILCON

Company: Cherokee Federal

Location: San Antonio, TX

Posted Jul 31, 2025

Demonstrated performance providing technical input/advice, QA oversight, risk assessment, and field analysis. A Bachelor’s Degree in Business or Finance from an…

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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