Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Entry Level Sales Reprsentative/Associate

Company: The Layton Agency

Location: Grapevine, TX

Posted Jul 31, 2025

Insurance license required or willingness to obtain one. As an Independent Sales Associate, you will play a crucial role in adjusting your selling strategy to…

Enterprise Data Architect

Company: Brooksource

Location: Houston, TX

Posted Jul 31, 2025

Communicate strategic data themes and business drivers clearly to technical and non-technical audiences. Experience with data management tools (e.g., Collibra,…

Cabinet Maker

Company: Surface Experts - Southeast Houston

Location: Houston, TX

Posted Jul 31, 2025

Hands-on work experience – possibly in construction, manufacturing, painting, or personal hobbies. This allows our technicians to keep their tools and equipment…

Regional Marketing Specialist

Company: Polsinelli PC

Location: Dallas, TX

Posted Jul 31, 2025

Experience managing budgets and driving cost-effective strategies. The successful candidate will work with the Senior Regional Marketing Manager and on the…

Experienced Registered Nurse (RN) - Hiring Event

Company: HCA Houston Healthcare North Cypress

Location: Cypress, TX

Posted Jul 31, 2025

You will provide professional nursing care exercising independent judgment in utilizing the nursing process to assess, plan, implement, and evaluate.

Outside Insurance Sales Advisor

Company: The Assurance Group (TAG)

Location: Houston, TX

Posted Jul 31, 2025

TAG agents are provided pre-licensing training assistance; individuals will need to pay for the state exam required to sell life and health products.

Business Analyst

Company: Robert Half

Location: Dallas, TX

Posted Jul 31, 2025

O Use existing tools and techniques to execute test cases and build/script new tools for performing testing/validation functions.

Enterprise Solutions Architect

Company: Brooksource

Location: Houston, TX

Posted Jul 31, 2025

Communicate strategic infrastructure initiatives and business drivers to both technical and non-technical audiences.

Outside Insurance Sales Advisor

Company: The Assurance Group (TAG)

Location: San Antonio, TX

Posted Jul 31, 2025

With impeccable and ongoing training and support from some of the most successful agents in the industry and a platform designed to empower agents along a…

Cyber Security Analyst

Company: A-1 Personnel of Houston

Location: Houston, TX

Posted Jul 31, 2025

The selected contractor will support key cybersecurity initiatives including SIEM operations, automation, incident response processes, and integration of…

Culinary Chef Instructor - San Antonio

Company: Culinary Institute of America

Location: San Antonio, TX

Posted Jul 31, 2025

Bachelor Degree or equivalent in the field of Culinary Arts, Foodservice Management, Hospitality, Education or a related field.

Enterprise SAP Architect

Company: Brooksource

Location: Houston, TX

Posted Jul 31, 2025

Communicate architecture strategies and business drivers clearly to technical and non-technical audiences. Provide guidance through review boards and influence…

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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