Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Carpenter/Form Setter

Company: Zachry Construction Corporation

Location: Pasadena, TX

Posted Jul 31, 2025

Carpenters/Form Setters utilize their own tools and work efficiently and safely. You must have your own hand tools, such as a hammer, pouch, level, 8” crescent…

Facilities and Security Technician

Company: Galen College of Nursing

Location: Austin, TX

Posted Jul 31, 2025

Education assistance (tuition, student loan, certification support, dependent scholarships). Work cooperatively with other contractors, employees, various…

HVAC Senior QC Technician

Company: Berkeys Air Conditioning, Plumbing & Electrical

Location: Southlake, TX

Posted Jul 31, 2025

Clean driving record and valid driver’s license. As our senior-level technician, you’ll be the go-to expert for difficult customer situations and technical…

Regulatory Compliance Project Manager

Company: Safzone Field Services

Location: San Antonio, TX

Posted Jul 31, 2025

Professional or technical degree in engineering or related field or equivalent combination of education or related experience. Experience with ArcGIS mapping.

Intake Registered Nurse (7p-7a)

Company: Perimeter Healthcare

Location: Garland, TX

Posted Jul 31, 2025

Candidates must have a valid RN license with the State of Texas. Receive referral calls, obtain minimal demographic information, and refer the call to the…

Central Market Houston Curbside Specilast - Part-Time

Company: Central Market

Location: Houston, TX

Posted Jul 31, 2025

Ability to use material-handling equipment and maintain license (required). Complies with all federal, state, and company regulations and standards for product…

Jr. Data Scientist - Austin, Jr. Developer Program

Company: Amazon.com Services LLC

Location: Austin, TX

Posted Jul 31, 2025

Effectively articulate technical challenges and solutions. Jrs. who participate in the Jr. Developer Program routinely acknowledge the valuable learning…

Residential Electrician

Company: Berkeys Air Conditioning, Plumbing & Electrical

Location: Southlake, TX

Posted Jul 31, 2025

2 years residential electrical wiring, repair and troubleshooting all aspects of the Electrical System. Valid Drivers License and 5 years of driving experience.

Engineering Execution Engineer

Company: Raytheon

Location: Richardson, TX

Posted Jul 31, 2025

Become an expert in engineering tools, process, and governance. Collaborate across engineering disciplines and functions to solve business, functional,…

HVAC Service Technician

Company: Berkeys Air Conditioning, Plumbing & Electrical

Location: Southlake, TX

Posted Jul 31, 2025

Valid driver's license and 5 years of driving experience. Operate a variety of hand and power tools to inspect repair, and conduct maintenance on furnaces,…

Welder

Company: Koch Specialty Plant Services

Location: Houston, TX

Posted Jul 31, 2025

As a Koch Engineered Solutions company, Koch Specialty Plant Services (KSPS) provides code welding work related to repair, revamp, replacement and field…

Junior Treasury Specialist - Banking

Company: Sandias Executive Search

Location: San Antonio, TX

Posted Jul 31, 2025

Hands-on experience going on appointment calls with loan officers a strong plus. Support the treasury team in managing daily cash flow and liquidity to ensure…

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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