Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Technology Project Manager

Company: Southwest Airlines

Location: Dallas, TX

Posted Jul 29, 2025

You’ll work closely with both Business and Technology Delivery Leaders to guide cross-functional Teams toward successful outcomes, whether managing a single…

CDL A Truck Driver - Lease Purchase - Avg. $190,000+ / yr

Company: WTI Transport Inc

Location: Houston, TX

Posted Jul 29, 2025

1 year recent OTR driving experience. Top of the market referral bonus – up to $5,000 for experienced flatbed drivers. Weekly truck payment: $600 – $660.

RN Labor and Delivery FT Nights

Company: Baylor Scott & White Health

Location: Dallas, TX

Posted Jul 29, 2025

Competitive pay including an RN Bonus Program rewarding nurses for providing exceptional care and improving patient outcomes.

Project Manager

Company: ProSphere

Location: San Antonio, TX

Posted Jul 29, 2025

Active Project Management Professional (PMP) certification. The Project Manager shall provide a comprehensive project plan for all requirements/ projects to…

Marketing Director

Company: Creekside

Location: Pearland, TX

Posted Jul 29, 2025

Create new and service existing relationships with nursing homes, retirement centers, physicians and their related office staff, hospital staff including social…

Chef

Company: Methodist Hospital Westover Hills

Location: San Antonio, TX

Posted Jul 29, 2025

Education assistance (tuition, student loan, certification support, dependent scholarships). Referral services for child, elder and pet care, home and auto…

Construction Assistant Project Manager

Company: CARCON Industries & Construction

Location: Dallas, TX

Posted Jul 29, 2025

Assist with tracking and maintaining project schedules, budgets, and documentation. Participate in project meetings and on-site walkthroughs.

RN, Registered Nurse - Transport Air

Company: Christus Health

Location: San Antonio, TX

Posted Jul 29, 2025

Continues to develop the ability to cope with and manage contingencies of clinical nursing. RN License in state of employment or compact.

Senior Accountant - General Accounting

Company: VIA Metropolitan Transit

Location: San Antonio, TX

Posted Jul 29, 2025

Bachelor’s degree in accounting or related field, and at least five (5) years of experience. Plans own work and refers unusual matters to supervisor.

Customer Service Manager - State Farm Agent Team Member

Company: Linda Horton - State Farm Agent

Location: Dallas, TX

Posted Jul 29, 2025

Develop and implement customer service policies and procedures. Handle escalated customer complaints and issues. Communication and problem-solving abilities.

General Manager - LTC Pharmacy

Company: Remedi SeniorCare

Location: Plano, TX

Posted Jul 29, 2025

Active pharmacist license in the state of Texas; additional state licensure may be required. Oversee day-to-day operations of the pharmacy, including…

Mobile Calibration Project Manager

Company: Transcat, Inc.

Location: Houston, TX

Posted Jul 29, 2025

As the permanent technician(s) for the CBL are hired, onboarded, and ramp up their calibration duties, the CBL Project Managers will ramp down their direct…

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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