Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Multifunctional Sales Associate

Company: Mango

Location: Dallas, TX

Posted Jul 29, 2025

Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward…

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Construction Laborer (Drilling Crew) - RDI

Company: Texas Sterling Construction

Location: Houston, TX

Posted Jul 28, 2025

Clean work areas, tools, equipment, materials, etc. Lift, carry, and hold building materials, tools, and supplies. Secure rebar in drill shaft.

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Software Engineer

Company: Astrion

Location: San Antonio, TX

Posted Jul 29, 2025

Working with the Program Systems Integrator/Developer and Capability Development Team (CDT) to assess and resolve technical and engineering issues.

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Manager Crude Oil Exports (US)

Company: Gibson Energy

Location: Houston, TX

Posted Jul 28, 2025

Bachelor’s degree in business, finance, economics, engineering or related field with 15+ years work experience. Job status: Full Time Permanent.

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Technical Project/Program Management III

Company: Applied Materials

Location: Austin, TX

Posted Jul 29, 2025

Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines. Impacts a range of customer, operational, project…

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Chef Instructor, Savory (Sur La Table)

Company: Sur La Table

Location: San Antonio, TX

Posted Jul 29, 2025

The Chef Instructor blends culinary talent and teaching skills to support the Resident Chef in driving business results. Must be at least 21 years old.

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Software Engineer

Company: Odyssey Consulting

Location: San Antonio, TX

Posted Jul 29, 2025

Analyze, design, develop, test, and maintain software systems to meet operational requirements and mission needs.

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Journeyman Electrician, San Antonio

Company: Flock Safety

Location: San Antonio, TX

Posted Jul 29, 2025

Valid driver's license and clean driving record. Familiarize with Support Tools and Processes: Learn the internal systems, tools, and methodologies used to…

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Cleaner/Janitor

Company: JP Elite Services

Location: Katy, TX

Posted Jul 29, 2025

The ideal candidate will play a crucial role in maintaining cleanliness and order in various facilities, ensuring a safe and pleasant environment for all…

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Full Stack Developer

Company: iHeartMedia, Inc.

Location: San Antonio, TX

Posted Jul 29, 2025

Must have at least 3 years of experience in the Information Technology field focusing on implementation projects preferably using AWS cloud environments.

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Project Coordinator, Clinical Studies

Company: American Heart Association

Location: Dallas, TX

Posted Jul 29, 2025

Track project progress using project management tools. Assist with creation and maintenance of resource tracking tools, contact distribution lists, and workflow…

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Customer Service / Operations Coordinator

Company: DALLAS PRINTING

Location: Dallas, TX

Posted Jul 29, 2025

This position interacts with customers to determine the scope of jobs, prepares specifications and cost estimates, writes job tickets with detailed information…

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Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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