Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

LOTTERY - Accounts Payable Accountant (Accountant II)

Company: TEXAS LOTTERY COMMISSION

Location: Austin, TX

Posted Jul 29, 2025

We offer competitive compensation, including merit increases for outstanding performance; longevity payments after two years; opportunities for hybrid work from…

Assistant Director of Nursing

Company: Joycare Therapy LLC

Location: Houston, TX

Posted Jul 29, 2025

Current Texas Registered Nurse (RN) license is required. Assisting the DON in maintaining clinical records and personal files in compliance with company…

Commercial Kitchen Equipment Service Technician / Refrigeration / HVAC

Company: Air-Care Southeast Inc.

Location: Harris County, TX

Posted Jul 29, 2025

Drive company vehicles to various job sites as needed for service calls. Previous experience as a van driver is preferred for transportation of tools and…

TIG Welder

Company: EVS Metal - Texas Division

Location: Pflugerville, TX

Posted Jul 29, 2025

Must be able to layout parts, assemble components, and fabricate complex assemblies using blueprints, drawings, engineering, and quality requirement.

Microsoft Azure Cloud Engineer

Company: Emergent Software

Location: Austin, TX

Posted Jul 29, 2025

Strong verbal and written communication skills with ability to explain technical concepts to both technical and non-technical audiences.

Sub Arc Welder

Company: GALLOP

Location: Houston, TX

Posted Jul 29, 2025

Read and interpret blueprints and technical drawings to understand project specifications. Utilize power tools and machinery effectively for cutting, grinding,…

Accounting Manager

Company: Clint Horticulture Inc.

Location: Dallas, TX

Posted Jul 29, 2025

Ensure compliance with local, state, and federal regulations, including sales tax and contractor licensing. Ability to collaborate with field and office staff,…

Microsoft Azure Cloud Engineer

Company: Emergent Software

Location: Houston, TX

Posted Jul 29, 2025

Strong verbal and written communication skills with ability to explain technical concepts to both technical and non-technical audiences.

Electrician

Company: GenServe LLC

Location: Austin, TX

Posted Jul 29, 2025

Professional demeanor while representing GenServe in the field. GenServe is the nation’s leading independent provider of scheduled and emergency power generator…

Press Brake Operator

Company: Carlton Staffing Services

Location: Houston, TX

Posted Jul 29, 2025

Requirements: 2+ years press brake machinery in sheet metal shop, knowledge of Cincinnati, Amanda, Accupress or similar CNC, Must provide some tools, must know…

Specialist II, Production Data Analyst

Company: Canadian Solar US Module Manufacturing Corporation

Location: Mesquite, TX

Posted Jul 29, 2025

Bachelor’s degree in following disciplines, Engineering, Business, Data Science, Statistics, or related field.

Customer Service Representative -Westwood

Company: The Baldwin Group

Location: Plano, TX

Posted Jul 29, 2025

Provide timely, accurate customer service by answering inbound calls, researching inquiries and responding to coverage, billing and policy related questions.

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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