Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Clinical Pharmacist Clinical 2 (PRN)

Company: Elevance Health

Location: San Antonio, TX

Posted Jul 26, 2025

Must possess an active unrestricted state license to practice pharmacy as a Registered Pharmacist (RPh). Unless expressly allowed by state or federal law, or…

Fraud Incident Manager - Sr Analyst, Global Investigations

Company: PayPal

Location: Austin, TX

Posted Jul 26, 2025

Lead risk-focused conversations and influence priorities to ensure resilient and holistic solutions are implemented to address weakness and root causes,…

Software Engineer III - Quartz Team

Company: Bank of America

Location: Houston, TX

Posted Jul 26, 2025

Designs, develops, and modifies architecture components, application interfaces, and solution enablers while ensuring principal architecture integrity is…

AT&T Customer Sales Associate

Company: Five9 Solutions Inc.

Location: Houston, TX

Posted Jul 25, 2025

Supportive & Engaging Team Environment: Participate in company-sponsored social events, networking opportunities, and optional travel experiences.

Pharmacy Clinical Specialist - PRN - Days - Critical Care

Company: Houston Methodist Hospital

Location: Houston, TX

Posted Jul 25, 2025

PHRM - Pharmacist - State Licensure - Texas Pharmacist license or eligible for Texas Pharmacist license within 90 days AND.

Welder I - B&L

Company: TPG Pressure Inc

Location: Grand Prairie, TX

Posted Jul 26, 2025

Must be familiar with standard concepts, practices, and procedures within the welding field. There is machinery, moving equipment (cranes, bulldozers, and other…

CDL A Lease Purchase Driver - OTR

Company: Ten-Eight Inc.

Location: Houston, TX

Posted Jul 25, 2025

No drug or alcohol violations or refusals. No drug or alcohol violations or refusals. No more than 2 moving violations in last 4 years.

HVAC - Professional Service Technician

Company: Hussmann Corporation

Location: San Antonio, TX

Posted Jul 26, 2025

Detect and repair leaks on conventional systems and parallel racks, solder with copper-to-brass and copper to steel, conduct compressor diagnosis and…

General Accountant

Company: Marriott International, Inc

Location: Houston, TX

Posted Jul 26, 2025

Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate…

Staff Accountant

Company: Walter P Moore

Location: Houston, TX

Posted Jul 26, 2025

General Accounts Receivable functions including preparing incoming checks for deposit, setting up and maintaining client records.

CDL A Lease Purchase Driver - OTR

Company: Ten-Eight Inc.

Location: Dallas, TX

Posted Jul 25, 2025

You meet in-person and we develop a plan for you. Lowest truck payment in the industry: $300 a week. 3-year powertrain warranty on every truck + remaining…

Customer Service Representative

Company: Taylor Corporation

Location: Dallas, TX

Posted Jul 26, 2025

Own escalations and customer concerns promptly, conducting root cause analysis and ensuring permanent resolution. Experience in customer service preferred.

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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