Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Outcomes Analyst III

Company: Concentra

Location: Addison, TX

Posted Jul 27, 2025

Bachelor’s Degree in Analytical Science, Math, Computer Sciences, Economics, or related field from an accredited college/university.

Handyman/Carpenter

Company: Mr. Handyman of South Austin & North San Antonio

Location: Austin, TX

Posted Jul 26, 2025

Valid driver’s license with a clean driving record. Your own iPad and technology support for using our state-of-the-art internal system, Service Titan.

Software Engineer Data

Company: Charles Schwab

Location: Austin, TX

Posted Jul 26, 2025

Working with technical directors, Data Modelers and cross-functional teams to ensure an accurate and efficient implementation of requirements and following…

HVAC Technician - Kirby, TX

Company: Will Fix It Plumbing, Heating, Cooling, Electrical

Location: Kirby, TX

Posted Jul 26, 2025

Valid driver’s license & clean driving record. Troubleshoot, service, and repair residential HVAC systems with the support of full training, professional tools,…

RN Labor and Delivery FT Nights

Company: Baylor Scott & White Health

Location: Dallas, TX

Posted Jul 26, 2025

Competitive pay including an RN Bonus Program rewarding nurses for providing exceptional care and improving patient outcomes.

Data Security Analyst II

Company: AAFES

Location: Dallas, TX

Posted Jul 26, 2025

Responds to telephone calls and email requests for the security networks and servers management processes. The tasks associated with this support may include,…

Senior Facilities Project Manager

Company: MD Anderson

Location: Houston, TX

Posted Jul 26, 2025

Required: Bachelor's degree in Construction Management, Construction Science or other construction related Architectural Engineering field or related discipline…

RN, Registered Nurse - Surgical Care Unit 11th Floor

Company: Christus Health

Location: San Antonio, TX

Posted Jul 27, 2025

Continues to develop the ability to cope with and manage contingencies of clinical nursing. RN License in state of employment or compact.

Business Intelligence Reporting Analyst

Company: Piper Companies

Location: San Antonio, TX

Posted Jul 26, 2025

Collaborate with collections, credit risk, and operations teams to develop and evaluate strategies aimed at improving debt recovery. Salary: $80,000 – $100,000.

Business Analyst I

Company: Travis County

Location: Austin, TX

Posted Jul 26, 2025

Uses reporting tools to develop simple to moderately complex reports and dashboards using Microsoft's Power BI which are needed for department business…

Staff Accountant - Starting September 2025

Company: StyleAccess, LLC

Location: Carrollton, TX

Posted Jul 26, 2025

Bachelor’s degree in Accounting, Finance, or a related field is preferred. The ideal candidate will have a strong background in corporate finance and financial…

Pharmaceutical Sales Associate - San Antonio, TX

Company: IQVIA

Location: San Antonio, TX

Posted Jul 26, 2025

The Pharmaceutical Sales & Service Associate will be responsible for achieving established service/sales objectives by conducting primarily live (and some…

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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