Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Regional Controller - Compressor Service NAM

Company: HOERBIGER

Location: Houston, TX

Posted Jul 26, 2025

Bachelor’s degree in accounting, finance, or related field, with a minimum of 10 years of relevant experience. Create financial models for new ventures.

HVAC Technician

Company: ARS-Rescue Rooter

Location: Austin, TX

Posted Jul 26, 2025

Valid driver’s license & clean driving record. Troubleshoot, service, and repair residential HVAC systems with the support of full training, professional tools,…

Security Officer

Company: Switch

Location: Austin, TX

Posted Jul 26, 2025

Surveillance equipment; inspecting buildings, equipment, and access points; permitting entry. In this role you will be expected to preserve order, protect…

Application Systems Analyst Programmer

Company: University Health

Location: San Antonio, TX

Posted Jul 26, 2025

Provides computer project technical expertise, technical guidance and direction in the implementation and operation of computer systems used for financial,…

HR Data Entry Analyst

Company: CBRE

Location: Richardson, TX

Posted Jul 26, 2025

Resources, Business Administration, or a related field is preferred. If you require assistance due to a disability in the application or recruitment process,…

Product Formulation Chemist – HVAC, Plumbing, Firestop

Company: Rectorseal

Location: Houston, TX

Posted Jul 26, 2025

Education: Bachelor’s in Chemistry, Chemical Engineering, or related field. You’ll be responsible for developing and testing new products—such as caulks,…

Customer Service Representative

Company: Central Health

Location: Austin, TX

Posted Jul 26, 2025

Respond to customer phone inquiries through inbound and outbound calls. Reporting to the Manager of Business Development, the Customer Service Representative is…

Senior Data Analytics Analyst

Company: Targa Resources

Location: Houston, TX

Posted Jul 26, 2025

Define and document functional and non-functional requirements for new reports, dashboards, data models, and analytical tools, including requirements for AI/ML…

Project Manager, Janitorial Services

Company: ABM Industries

Location: Houston, TX

Posted Jul 26, 2025

From curbside to rooftop, ABM’s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging…

Carpenter

Company: HCA Houston Healthcare Northwest

Location: Houston, TX

Posted Jul 26, 2025

Ability to assist Director and/or Supervisor in evaluating special projects, and general contractors to insure workmanship meet or exceed state, JC, and other…

Handyman: Drywall/Carpenter

Company: Mr. Handyman

Location: Austin, TX

Posted Jul 26, 2025

Valid driver’s license with a clean driving record. Your own iPad and technology support for using our state-of-the-art internal system, ServiceTitan.

RTL Feasibility Engineer, AI/ML Processors

Company: Qualcomm

Location: Austin, TX

Posted Jul 26, 2025

Use system tools such as digital design simulator, design synthesis engine, power estimation engine, etc. Perform logic synthesis, early static timing analysis…

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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