Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

HVAC Service Technician

Company: Malek Service Company

Location: Houston, TX

Posted Jul 24, 2025

Valid driver’s license with clean record. Keep detailed digital records of service calls, system status, and sales handoff opportunities.

Service - Janitor II FT (NE 78218)

Company: Goodwill San Antonio

Location: San Antonio, TX

Posted Jul 24, 2025

For positions that require driving, must maintain a valid driver’s license and automobile insurance coverage, and be able to travel as needed if you drive your…

Custodial Supervisor - Fitness Centers

Company: Diversified Building Services

Location: Houston, TX

Posted Jul 24, 2025

Identify and address the root causes of operational issues, applying root cause analysis techniques, and ensuring preventive measures are in place to avoid…

Cyber Intelligence Analyst

Company: Booz Allen

Location: San Antonio, TX

Posted Jul 24, 2025

You’ll be the key to discovering and correlating timely threat intelligence and deciphering what represents a real risk, and you’ll play an active role in…

Residential Plumber - Career Growth + Top Pay

Company: Malek Service Company

Location: Houston, TX

Posted Jul 24, 2025

Valid driver’s license + clean driving and background record. You’ll diagnose issues, make expert repairs, and when the job calls for more — you’ll pass the…

Senior Designer - Web and Graphics FT

Company: Goodwill San Antonio

Location: San Antonio, TX

Posted Jul 24, 2025

For roles requiring driving, a valid driver’s license, insurance, and ability to travel as needed is required. Experience mentoring or leading junior creatives.

Security Officer - Austin - $18-20/hr

Company: Sentry Security & Investigations, L.P.

Location: Austin, TX

Posted Jul 24, 2025

Ideal candidates for this position will have a PSB security license and be available to start immediately. Sentry Security Officers have 24X7 support from our…

AI Platform Engineer - Private AI

Company: Broadcom

Location: Austin, TX

Posted Jul 24, 2025

You will work closely with our tech leads to drive internal and external technical enablement of our platform, building, scaling, testing, demonstrating and…

Seasonal Operations Specialist

Company: Go! Retail Group

Location: Austin, TX

Posted Jul 24, 2025

Required to handle daily inbound calls and emails for multiple businesses. Review reporting as needed to look for trends, resolve customer needs and identify…

Sales Advisor

Company: CNC Elite

Location: Helotes, TX

Posted Jul 24, 2025

Follow up with customers to ensure sales satisfaction and enhance relationships by answering any additional questions that may arise.

Framer / Trimmer

Company: Stride Staffing

Location: Mesquite, TX

Posted Jul 24, 2025

Proficiency with hand tools, power tools, and framing/trim equipment. Read and interpret building plans and technical drawings a plus. Pay Rate: $20.00/hr.

Registered Nurse - Resource Team

Company: Methodist Health System

Location: Dallas, TX

Posted Jul 24, 2025

Current license to practice professional nursing in Texas or eligibility to do so. Provides direct and indirect patient care using the nursing process (…

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

Related Pages