Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Senior Consultant - Automotive Domain

Company: Infosys

Location: Plano, TX

Posted Jul 25, 2025

You will create detailed design, architecture and process artifacts and implement the deployment plan. Applies broad based understanding of the package/product…

Retail Sales Associate, Verge Mobile, a T-Mobile Authorized Retailer - Austin, TX - Spanish Bilingual Preferred

Company: Verge Mobile – a T-Mobile Premium Partner

Location: Austin, TX

Posted Jul 25, 2025

You’ll grow your knowledge every day, with full support and training to help you sharpen your skills and prepare for your next steps.

Customer Service Representative

Company: Heidelberg Materials

Location: Houston, TX

Posted Jul 25, 2025

Role operates primarily in environments where the conditions include moving mechanical equipment, inclement weather, heat, cold, humidity, and elevated noise…

Architect - Mainframe Development

Company: Infosys

Location: Richardson, TX

Posted Jul 25, 2025

Strong experience in Enterprise and System architecture and design methodologies. Participate in project estimation, provide inputs for solution delivery,…

Gunite Laborer

Company: Veridian Service Partners

Location: Houston, TX

Posted Jul 24, 2025

Use hand tools to shape and smooth concrete. 2 years of prior construction or concrete experience preferred. Physically strong and comfortable working outdoors…

Visitor Services & Engagement Project Manager

Company: Visit San Antonio

Location: San Antonio, TX

Posted Jul 25, 2025

Associate Degree in hospitality, marketing or related field. Manage construction contractors and vendors, including timelines and budgets.

Digital Marketing & Web Strategy Manager

Company: Blue Collar Services

Location: Austin, TX

Posted Jul 24, 2025

Recommend and implement new tools and strategies. Manage forms, chat tools, analytics, and lead tracking systems. SEO tools (Ahrefs, SEMrush, etc.).

Accountant

Company: Etoile Academy Charter School

Location: Houston, TX

Posted Jul 25, 2025

Bachelor's degree in Accounting, Finance, or a related field required. Assist in preparing documentation for annual financial audits, state/federal reviews, and…

Marketing Manager

Company: Smart City Locating

Location: San Antonio, TX

Posted Jul 25, 2025

Read books or watch content on how to grow and develop yourself, both personally and professionally? We're looking for a full-time marketing team member who…

Managing Textile Graphic Designer

Company: JcPenney

Location: Dallas, TX

Posted Jul 25, 2025

Researches and provides studies of the latest techniques and technical advances in textile graphic design, and makes recommendations based on those findings.

Customer Service Representative

Company: 01406 - Heidelberg Materials Southwest

Location: Houston, TX

Posted Jul 24, 2025

Role operates primarily in environments where the conditions include moving mechanical equipment, inclement weather, heat, cold, humidity, and elevated noise…

Brand Ambassador

Company: Marvin

Location: Pflugerville, TX

Posted Jul 25, 2025

Generate qualified leads by converting conversations into in-home consultation appointments. Compensation: Earn $18 – $30+/hr — guaranteed hourly pay of $18/hr…

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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